Steven Farmer
GBBe careful with ordering I placed an order on Nov 2 and canceled this order a few hours later well before it shipped. It was outside of first two hours of placing the order so I knew I would be charged a 30.00 administration fee. Late afternoon the next day, I get an email from one of their sales reps informing me the order was going to ship and that he would get me a tracking number once available. I replied to him informing him that I had sent the email request as outlined on their website to have this order canceled. He assured me that this would be taken care of. He also assured me that I would only be charged the 30.00 admin fee as this was missed by their team. 30 Nov comes and I get an email from him telling me that I am being charged for shipping to and from as well as a 30% restocking fee. The same customer service representative who told me that I would only be liable for the 30.00 admin fee now tells me that since the items shipped, I will only be getting 99.69 out of 715.42 (745.42-30.00) refunded to me even though I followed ALL of their guidelines. Now I am out just over 600.00 with nothing but an email trail of false promises to show for it. If their sales team had not have assured me that I would only be liable for the 30.00 admin fee, I would have just had the product delivered.
Charlotte Barker
GBGreat service Great service. They provided regular updates on the delivery and tracking information. The delivery was also very quick. Recommended.
Brooke Cameron
GBThanks Thanks. All round good service