Do not use I ordered an item at the start of December which has not been recieved. Several emails have been sent and chats tried to be started on the Web page but no response recieved. Extremely disappointed as money has been taken from my account but no product nor update. Would not recommend.

The gift is a no show almost one month later I placed an order (gift for someone) over 3 weeks ago. I received plenty of sales support, but nothing since then. The company is based out of Boulder, Colorado. What you don’t see without reading the fine print, is the items ship from Singapore. The package i bought made it to the US. California then went to Arizona when it should have gone north to Washington. It has been sitting in AZ now for 4 days. I have reached out to the company and no response from them after 2 emails.’ Nobody answers the phone. I will update this review as this process continues. I am disappointed at this time.

Useless 3 times you have asked me to review and 3 times I have told you I still never received it as mentioned if I do not receive it by 23rd of August I want a full refund.

Everything was absolutely perfect Everything was absolutely perfect! The only minor problem I saw was the hinges and latches on the wooden box were a little two small for the weight of the lid. But the artwork on the glasses and decanter were absolutely flawless! 100% recommended to anyone looking for a decanter/glass set.

I really like the product I really like the product, was a little disappointed when I ordered 4 glasses with decanter for a retirement party & only recieved 2. They sent out what was missing, but unfortunately the turnaround time was too long & I did not have all 4 glasses for the occasion, other than that it was a really nice gift to give.