Pam Hobbs
GBStone Tile Depot was very quickly…made to be a favorite site for me in the future! Stone Tile Depot was very quickly responsive to me as well as very courteous and helpful. They made me feel like I was a very important customer and that they appreciated my business. The sample I ordered was received promptly in a very secure means and was just exactly like the product picture on the website. They welcomed my business & offered to help in any other projects I may have in the future!
Anne Kowallis
GBGreat product/Horrible Delivery service đźšš The customer service at Stone Tile Depot was ok. However the shipping company used by Stone Tile Depot was terrible! The worst delivery service I have ever experienced. T-Force Delivery missed each delivery appointment for 5 days without a call or email to resolve or reschedule. They finally delivered a week after they first received my shipment in their warehouse, 5 days after the first scheduled appointment. Ridiculous customer service. Rude and unprofessional.
Amy
GBSo far so good We appreciate the great tile selection and affordable prices. Shipping is costly, but that's expected. Haven't yet received the order so can't comment on quality or ease of delivery as yet.
Darci
GBI still haven’t received my refund. I still haven’t received my refund.
LVN
GBExceeded my expectations! I had spent a lot of time researching 12 x 12 marble tiles for our bathroom. I was hesitant to purchase online but after receiving full 12x12 samples I was sold. I worked with Henry who was very helpful and patient with my many questions. The tile arrived within 2 wks. Each piece separated with tissue paper to protect the face. So impressed with quality and service. Will definitely be ordering from Stone Tile Depot for my next project.