Need better customer support and… Need better customer support and understanding before ordering. I have hundreds of dollars worth of product I cannot use because of allergies. :( I also became allergic to what used to work for me before. The pain has come back with a vengeance and I have no one to turn to. Really need to give prospective purchasers a LOT more information and find out what their individual needs are. I LOVED the people I spoke with and felt supported, but that waned when things didn't work out so well.

I like this products for my fitness I like this products for my fitness. Fast and easy to order, arrived in two days later. Thanks

Unreliable system/ 60 drops Clean Slate not accurate First, I changed my form of payment when I got a new credit card (old one compromised). Your system confirmed acceptance of my new card, yet no shipment was indicated. Emailed you and was asked to re-enter my new credit card info. I got same email confirmation and shipping notice. I lost 15 days of taking Clean Slate and Zero In. This month’s shipment is sitting in NJ. Today is March 5, which means I will probably not get it for another 3 days minimum. Also, I religiously count the number of drops as indicated for consumption and today, March 5, (evening) I have about 5 drops left.

Bill and Coo I purchased the Bill and Coo products for my dog and as much as I love the products themself the packaging was sub par. When removing the caps from the powder products (3 of them) there was no seal. I contacted customer service but they said it’s how they come. I have always been told if healthcare products are not sealed to not use them. Customer service gave no other explanation which I thought was flippant. I use many of your products and love them but this is unsatisfactory. I will not be reordering this product line. D. Mathison Update: Root Brands reached out to me and replaced the Bill & Coo shipment I initially received with apologies. Thank you for making this right. My dog will continue with Bill & Coo products now as I believe them to be superior to other dog supplements.

Delivery I’ve been ordering from Root last couple of years and never had problem with delivery.This time was different story.My parcel was stolen.I contact Root and exchange few emails with Violet.She was very professional and beyond helpful.I would like to say thank you once again for my new parcel which I received few days ago