Absolutely shocking Absolutely shocking, not even worth 1 star. Ordered vacuum cleaner back in October 23, product never arrived. I've requested a refund, this was in December.as of yet not received anything, despite numerous emails sent and them saying it will be dealt with as soon as possible. They are not even replying now. Avoid this company at all costs, it's a scam and should be shut down as soon as possible.

warning stay away Poor quality product, no warranty, no chance to make a claim nor get any useful support, not to mention refund. Stay away!

should not even be worth 1 star should not even be worth 1 star , they give false description of their poor quality cordless vacuum take your money finally send product , no return address given only threats of costs to return it to China. These people should be closed down as they are fraudsters.

This is a fraudulent company if only I… This is a fraudulent company if only I had done my homework and read the reviews on this website/page it seems that “JOY” is quite happy upsetting costumers this company needs to be stopped asap it’s a defiante scam the vacuum is absolutely rubbish and is like a child’s toy

My Cleaner arrived promptly and I have… My Cleaner arrived promptly and I have not had any issues. The full charge is enough for me to clean my whole house which is a Victorian 3 bed terraced property.