karen in canada
CAMOST DISRESPECTFULL COMPANY I HAVE⦠MOST DISRESPECTFULL COMPANY I HAVE DEALT WITH IN MY 30+ YEARS OF BUSINESS. I AM WELL AWARE OF THE DIFFICULTIES COVID HAS PLACED ON BUSINESSES. GOGOPAK CANCELLED MY ORDER ($300) PLACED 5+ WEEKS AGO, JUST BECAUSE I INQUIRED ABOUT THE ESTIMATE OF DELIVERY. I WAS ADVISED IT MAY BE??? MID FEBRUARY (2 MONTHS SINCE ORDER) AND ALSO MAY BE??? A SHORTED ORDER. I NEVER ASKED TO CANCELL THE ORDER AND WAS WILLING TO WAIT TO MID FEBRUARY. WOW-- WOW - WOW -SHOCKING -
Maiia
CACustomers beware Customers beware! Stay far from GoGoPak.They cheat customers! More than 1 month since i place my order. I received from them few messages that they have some significant delays. They never send to me my order.
Sheila
CAI haven't receive my refund. I haven't receive my refund.. they stated that I have to wait 5-7 business days for the refund.. and now it's been 13 working days and nothing!
Lila
GBIf you don't take care of your customers, somebody else will Have tried several times to place an order. Called about 10:15 am their time on a Tuesday and pressed the extension to place an order. Got voice mail. Left message that we'd like to place an order, plus we left our return number twice. Called back and tried the extension for "all other questions", and still got voice mail. Left the same message requesting a call back as we wanted to place an order. Left our call back number twice. 20 minutes later we tried calling again, again no human simply voice mail. So we went to the site, which claims you can press the "red button" for chat help. There was no red button anywhere. Mind you this was during normal business hours on a Tuesday. It was not a holiday. The site lists an email address for customer service. We emailed and requested someone give us a call because we wanted to place an order. We never did hear from GoGoPak. We did try ordering via their website once and this did not work so well for us, so we preferred to call. We never did hear back from GoGoPak. After searching the internet we found the same product and ordered from Packaging Source instead. One phone call, they came to the phone right away, took our order and the package was shipped the next day. It took less than five minutes, and took only one call. If you don't take care of your customers, somebody else will.
Aish Tuli
CADecent product and Speedy shipping, Decent product, speedy shipping.