I ordered a Christmas gift in November… I ordered a Christmas gift in November which is PLENTY of time to arrive for Christmas. Today is 12/23 and after being told by the liars that work at Owl Ohh that 'be assured it will arrive before Christmas', I have now been told it will not. I too saw my order hung up in some bumf*ck Jamaica NY location FOR DAYS. Don't order from this company unless you have months to wait for your order.. maybe?

We ordered Christmas Sweaters from them… We ordered Christmas Sweaters from them early November and was very specific that we needed them for a Holiday Party on 12/15. It took them over a month to ship and we did not even get them until 12/21. We reached out numerous times in December and they kept saying we will get in time. After 12/15 we cancelled the order and had nothing but bad customer service and then they basically said, sorry no refunds or returns after the items are delivered. Horrible service, horrible product. Buyer beware.

Quick shipment, expected quality The products they have sent are great as described, all of them fit in terms of size and regardless of them shipping from the other side of the world everything has arrived safely without any problems. Also it went quite quickly. : )

Top Notch- Highly Recommend We are so happy with our purchase! The design is incredible, the fit was perfect and we can't get over the detail! The way the image was lined up perfectly at the buttons is just amazing! I also had the most amazing customer service experience with my order! They're responsive and kind! I'll be a returning customer for sure!! Thank you!

Disappointed Christmas Gift I was disappointed in the item I received. I ordered a large, the item fit like a medium. The quality was poor, hem stitching was off so the sweatshirt did not lay correctly. In addition, I ordered the item on November 23rd to receive it in time for Christmas and it came the day after Christmas. This was after multiple emails I sent regarding the status of the item. I understand a return policy but an item that does not fit, is poor quality, and cannot be worn should be eligible for a return.