
annie teillon
GBCheap knockoffs, not as advertised Fraud alert. Be very warned. After weeks of waiting for my shipment, my $1400 disk chandelier arrived, and is nothing like what is advertised on the romatti website. There are plastic parts and Home Depot like metal bolts instead of the delicate bronze as advertised. A cheap knock off through and through. What is worse is that you cannot email Romatti customer support without getting bounced back/delivery failure. Both sales@Romattidesign and hello@romattidesign get bounced back. The only way to communicate with them is by chat and I did this. At first they told me they would contact the factory to try to resolve the issue and see what happens. They then wrote wrote back and said that the item has not been updated on the website, so what I got is the current version and that I should be happy to accept a 25% discount on my next order at Romatti — obviously this is unacceptable as the item I received is not what was online, but rather a very cheap knock off. When I continued the chat and told them I was unhappy with this resolution, I have been met with dead silence for the past 2.5 weeks. Zero response even though I have prompted a response by checking in via chat (only way to communicate) many times over last 20 days. Total scam.

Luca
EEEasy to choose our items from all the… Easy to choose our items from all the beautiful designs Romatti has to offer. The delivery was fast. Very Happy!