Love Health Warehouse Love Health Warehouse. The staff are always so helpful and friendly. My medicine is on a regular schedule. If there is an issue, due to need of script update they always give a text to let me know to that one is needed. My only issue is the cost of medication is incorrect in the document sent with the medication, "the billing statement"paperwork; and has been for over a year now. The correct cost is sent prior in a text, however l need the information in written form for insurance reasons. So each time, l have to call Health Warehouse request the correct information be provided in writing, and wait an additional week+ for the correct billing information. The computer issue in billing certainly should be able to be repaired by this amount of time, l would think.

Customer rep was professional and… Customer rep was professional and cordial. However, I would prefer to order online. Your website has been “down” for some time. I am told you “are working on it” but believe it would have been fixed if you were.

The prescription was sent out within 3… The prescription was sent out within 3 days of Healthwarehouse receiving it. The shipping was not so great. It took 8 days to receive once shipped. It was from New Jersey to PA.

Very Good at Many Things, but... I have dealt with HealthWarehouse for many years now. Sometimes a problem arose, and they have been quick to fix the situation: e.g. not receiving a prescription on time; not having my PCP renew the prescription. However, being on their automatic re-order list has problems; I can count on a re-order being processed and shipped some weeks or months before I actually run low on the prescription.

Your people did a excellent job on the… Your people did a excellent job on the problem l was having.