Communication Difficulties Rec'd an email that they adjusted their offer and I responded by accepting their offer. Have not hear from them after numerous emails back to them. Called and issue was resolved in a very timely manner.

Mixed Experience, but I got paid... I had a mixed experience with Clickncell...The Good: I got paid more than any other site was offering for my device. The Not-So-Good: Their system leaves a lot to be desired. While I got the mailing label right away, The assessment and payment process took a long time, and needed careful monitoring. My device was received on a Saturday, but I kept getting emails looking for my device for days afterward, my call and emails in return not getting responses. I finally got an assessment email confirming my device met their standards and was worth what was originally quoted, which I had to accept (why should I need to accept if it was correct?). Then there were payment issues...I requested payout via paypal which they said their processor was having issues with, I offered Venmo as an alternative which I was told would take 1-3 days. 5 days later and still no payment, was getting concerned. I call and spoke to a nice fellow named Daniel who finally got everything sorted out and paid via Venmo right away. The whole process took 10 days, not the paid within 24 hours of receipt they advertise on their site, but I did get paid and more than other sites.

This company is a scam This company is a scam, haven't responded back to me in over a week when they mentioned I would get my payment. Have been constantly dragging their feet with no updates and now won't return my calls. I’m updating this to a 3 star just because I have finally received my payment. Overall the process was very tedious and required me to constantly reach out for updates with no response most of the time.

The whole process was easy and quick The whole process was easy and quick! I got almost $40 more than i anticipated. The team is really honest and supportive!

Outstanding Customer Service Initially there was some confusion with the trade in, but then Daniel from the customer service department handled everything. Normally, I wouldn’t leave a review solely based on my customer service experience, but this was by far the best I’ve ever had. Outstanding communication.