This company is a scam This company is a scam, haven't responded back to me in over a week when they mentioned I would get my payment. Have been constantly dragging their feet with no updates and now won't return my calls. I’m updating this to a 3 star just because I have finally received my payment. Overall the process was very tedious and required me to constantly reach out for updates with no response most of the time.

Great Customer Service & Follow-Through! Long story short, when I sent my phone to ClicknCell, there had been some mixup. I received an email about a completely different phone and never heard back from that email chain. I was a bit sketched out that I had been scammed, but called the customer service number. The gentleman on the other end was very apologetic, courteous and helpful. He got things sorted out within a few minutes and even direclty processed the payout for my phone. I would 100% trust ClicknCell again in the future.

Poor communication/ Is the company still in business? I was quoted one price for the purchase of my phone from Clickncell but when they received the phone they dramatically reduced the offer because they say the battery life is showing reduced. After the lowball offer I asked for my phone back through their site on 3.29.2024. I sent them messages each week asking for tracking or updates on when it will ship and as of today 4.28.2024 they still have not responded. It's a shame that I have to leave negative public reviews to get a situation resolved but this is where we are in this transaction.

Mixed Experience, but I got paid... I had a mixed experience with Clickncell...The Good: I got paid more than any other site was offering for my device. The Not-So-Good: Their system leaves a lot to be desired. While I got the mailing label right away, The assessment and payment process took a long time, and needed careful monitoring. My device was received on a Saturday, but I kept getting emails looking for my device for days afterward, my call and emails in return not getting responses. I finally got an assessment email confirming my device met their standards and was worth what was originally quoted, which I had to accept (why should I need to accept if it was correct?). Then there were payment issues...I requested payout via paypal which they said their processor was having issues with, I offered Venmo as an alternative which I was told would take 1-3 days. 5 days later and still no payment, was getting concerned. I call and spoke to a nice fellow named Daniel who finally got everything sorted out and paid via Venmo right away. The whole process took 10 days, not the paid within 24 hours of receipt they advertise on their site, but I did get paid and more than other sites.

Clickncell was offering the highest… Clickncell was offering the highest amount for the 12 pro mac on sellcell website. Luckily I received exactly what was quoted. So happy customer here:)