Customer service is excellent Customer service is excellent. I am a new customer and so far everytime I have had a question, customer service has been prompt and courteous. I am very pleased with my experience so far and am looking forward to hopefully working with Wholesale2b for a ling time.

There are better business out there for dropshipping!! Very long wait times to get a web store made. Professionalism is very much lacking! Takes 12-24 hours to have someone contact you. Weekends no one is around to help. Costs add up from initial price for essential add ons. Company doesn’t seem to care to much of clients as that one problem could take weeks to resolve. How there are positive reviews is questionable since other forum platforms also mention the poor service this company offers. Seriously go with another company and save your self some grief!

W2B's Team Their customer service team are great, especially Ani, he was very patient with me and helped me fix an issue with linking my store to their platform, they have tutorial videos too which is nice and helpful. I've created several support tickets and they always fixed everything quickly. Looking forward to continue using W2B for my business, highly recommend them.

Not wholesale pricing at the moment. Shipping fees too high. Their online system works really good from a technological perspective but unfortunately their wholesale vendors are not great. Most of them charge a ridiculous amount for shipping, making the product cost way above retail. For example one company charged 3.89 for cheap headphones which sounds like a great price, but they added $15 for shipping (when such a small item definitely wouldn't cost more than $5 to ship since it would be under 4 oz). Walmart sells similar products for $5, so how are you going to compete with that with ebay fees when your price is nearly $20. Obviously if the price is too high no one is going to buy from you. I think wholesale2b could be great if they started clamping down on excessive shipping charges - perhaps making it against the rules to charge so much on small items.

Mai- Great and seedy assiting me Mai, was very fast in assisting me. Sadly the problem I have she was unable to do anything about it but was more the helpful to point me in the right direction!