Ease of use is 5 stars Ease of use is 5 stars, unfortunately their rate increase is too dramatic & unexpected to be considered fair. It was bad enough when the unit I signed up for online ended up being $20 more than advertised, they also increased my rates by almost $20 after only a year of service! And I was never informed of the increase, I just happened to find out when making my monthly payment. This created a financial hardship on me due to having multiple units. The management staff is also somewhat difficult to deal with, but the staff at each location were awesome & very helpful. My advice is they're an exceptable self-storage company, just ensure to keep track of your account & balance

ways nice and respectful, clean faculity They are always nice and very helpful. I am comfortable with them and like the prices.

Absolutely Horrible! Absolutely Horrible!! Do not rent from these people unless you want all of your personal belongings to be covered in mold and mildew. They claim it is an enclosed structure with climate control… That is completely false! Mold and mildew entered our unit and all of our things were completely ruined. Also the owner, manager, assistant manager none Of them called us back ever! This place is a joke!

THE BEST STORAGE FACILITIES IN MARION COUNTY! I rented a storage unit at the Neighborhood Storage located on West Hwy 40. The service I got from Lacee was outstanding. The facility was very clean and easy to navigate. I would recommend Neighborhood to storage to anyone needing storage. They are the best!!!!! Lacee's number is 854-2777.

trash piled in front of unit door… trash piled in front of unit door blocking entrance. Multiple calls no result...one guy said "I see you have two units..which one is blocked, please email me a picture" both units are on same isle..shouldn't take Sherlock Holmes to figure out where to look and he provided NO email address to send picture. There were items intended for Xmas gifts we wanted to get to but couldn't thanks to poor service.