Sugar Customer Service
GBLiterally the worst printing and… Literally the worst printing and customer service ever! The printing on my boxes was ridiculously crooked...like... so crooked that they weren’t salvageable. I contacted customer service and the best they would do is offer a 50% refund after ignoring me for a week! Not only was the printing of my logo grossly unaligned, but they also sent me an entire bundle of someone else’s boxes and one of mine on top! Do not waste your money or time dealing with these crooks.
Wendy Gonzalez
GBLOVE our new boxes LOVE our new boxes! Great quality, looking forward to ordering more sizes soon!
Diane S
GBBad shipment time, bad response time and definitely BAD quality. Description written 3-5 business days. I got my shipment 2 weeks later instead. My first time purchasing so I thought imma give it a try before disputing charge with my bank account. Sent an email and only got a reply a week later. The star is 1)because they replied. 2)because the shipment came. Now the quality of the boxes are VERY bad. Production is very bad! There is no way I'm sending my products with boxes looking like that. I'm not even going to bother waste my time returning and trying to get a refund. I'm just going to come to terms I just lost $40. I'm going to stick to ULine and just bought myself a stamp to stamp my own boxes myself. If you are looking for packaging, this ain't it. Spend your money elsewhere.
N
GBHorrible Sounding the trumpet here, 30% + 1-star reviews and I’m surprised it’s not significantly higher. No contact number listed and their refund policy is worded in a way that makes the customer always wrong. Ordered our business print on boxes. Received them and the quality was horrible. The color was faded to the point that font was unrecognizable and would be embarrassing to use. Pricing, for what they provide is obnoxious. Go buy yourself some corrugated boxes for half the price and put stickers on them. You’ll still see 20% savings. Customer service is horrible. Repeatedly blamed us for “using the wrong color”. Would not honor replacement or refund, instead they offered “10% off next order.” Please, please do not sign yourself up for this mess of a business. Here’s your report card, Brandable Boxes, Product quality: F Customer service: F- Pricing: D
Ken G.
GBOrdered our company logo on a small… Ordered our company logo on a small size box. Outstanding quality for the price we paid. We were looking to use these to ship hardware on our large scale job. Definitely will hold the nuts, bolts or steel plates that we typically use. Will order again in the future. The only drawback so far is ordering 2 sided boxes will place logo on the face next to the first. In my opinion I would have wanted it to be placed on opposite sides not side by side. I was also pleasantly surprised how well the gradient on my logo came out. If color is critical you should use the color chart they show on their FAQ/website. In our case we lucked out and it turned out perfect. 10/10 will order again.