Location 847 Trailview blvd -I wish I… Location 847 Trailview blvd -I wish I could give cubesmart zero stars. Climate controlled unit - insurance purchased, yet 6k of rodent damages. The smell of mouse urine is overwhelming. Do not use this storage company. You will be charged to have your belongings destroyed. Shameful.

Increase rent 50$ every 3 months Same as many others. Don’t rent here because they lure you in with discount then jack up price 50$ because as the district manager stated they don’t need to be customer client focused if we leave they can rent it again easy. They have zero client loyalty he said price is market driven and the computer runs it all. Nice anti-customer marketing. I have 3 units and what do I do Now but write reviews hoping to help others not to be swindled

Stay away!! Where do I start? When I signed up for a locker I was told my rent would start on the 1st of each month. When I went to pay they insisted that I would lose my locker if I didn't pay on the day I was there making my rent due on the 20th instead of the 1st which caused me to be late monthly. THEN after about a year, I went there to pick up an item and found that the lock hasp had been hack-sawed. I contacted the management and they informed me that it was like that when I moved in - IT WAS NOT. I went back the following week, more saw marks, dents in the door and the hasp had been pried and actually had pulled one of the bolts through the metal. STILL nothing was done. I purchased a new hasp on my own from an online distributor and got the wrong one so I had to purchase another ($40 total for both). Now the door only opens 1/2 way because I had to put large washers on to hold the hasp in place. On to the next rant...Elevator was out of service for close to a year. They'd like you to believe that there are security cameras BUT they are only located at the elevators giving crooks plenty of time to saw your hasp off. Did I mention that there are people living in the storage units? There was an occasion I went to get a few items and a woman was doing her laundry in the restroom AND using 2 carts. I said something about it to the attendant who told me that as long as her cube was paid that there was nothing he could do. There's very little lighting in the unit, so I brought in a drop light so I could see what I was doing while getting things out. Recently the decided to remove all the outlets so now I have to use a flashlight. There a seldom carts available so if you need a cart, bring your own. The only good thing I can say is the staff are polite and professional.

My truck was vandalized as someone was… My truck was vandalized as someone was trying to steal it. Definitely an inside job. Security system has been down for months. so we’re paying for 24 hour security and getting none. I am looking into starting a class action lawsuit and would like other customers that had a similar experience join me. Please contact me

Very accessible location Very accessible location, very close to my office, so it's a very comfortable arrangement for me. Sometimes the customer service could be better, but usually, it is great. Who knows, maybe someone had a bad day. Prices are very fair too.