Worst company ever We consider this to be just a bait and switch company. We worked very hard to give up all the information that we had available to us. We were assured over and over that our equipment could be moved with our household items. The whole thing was awful. The moving company that actually came out to help us was very helpful at the beginning, and then because of the distress on both sides it became Confrontational. Catherine was amazing on the phone but the pictures of the everything that we did was not enough we were given a discount that the moving company did not offer when I called them I was told it was our fault for not signing the updatedupdated confirmation and that it’s just not true. We signed it and it went back in. When we asked what what do we do with our equipment when the contracted movers would not move it they told me to call Uber Freight, they do not move equipment for the general population. They only do it for companies. I am so disappointed. I will do everything in my power to make sure that these folks to not they cannot bait and switch anyone else. Contacting a local mover to move our equipment. They explained to me which nobody else did that if they cannot move equipment with household goods it’s illegal.

We did not choose to use Moving Direct… We did not choose to use Moving Direct & the phone call we received afterward was asking for the price we agreed with the moving company we did go with!! What? No. And her remarks were very sparky and unprofessional. I am glad I did not choose to go with this company & I do not recommend this business.

Horrible company Horrible company! Never called to inform of the time that trucks were coming. When I called them to try and find out when they were coming stated that they had called and we didn’t answer which was not the case according to my call records. Grossly underestimated the amount of space to to move a three bedroom house. The total cost was over 200% more than the estimate and contract that was signed. After signing the contract would call the company to ask questions and just be told that they will be called back and never get a call. DO NOT MOVE WITH THIS COMPANY. THEY ARE ONLY BROKERS AND ARE A SCAM!

I am always calculative about any kind… I am always calculative about any kind of cost that comes my way but this time no matter how reasonable some companies were, I refused to hire them because I wanted a good service. Though the charge of Moving direct van lines seemed a little higher than my budget, I was okay with it as I got a fantastic service. So it was a great deal indeed!

This has been the worst experience… This has been the worst experience ever. Katherine Jones is a complete LIAR! She assured me that I would get my move once I got my apartment nor later than one day, all I had to do was call her to let her know. Once I did that she avoided my calls and texted me that customer service would give me a call! Right there I knew something was off. Customer service calls informing me that my move was still in WA and not in Texas and that would take another 20 days for it to arrive! This was unacceptable. When I texted Katherine about it, she denies everything she once told me and then goes on to blame me as if I was the one the misunderstood. Not to mention that she gave me a quote and when the movers actually came, which is a third party by the way, they charged me another $400 for a 2 foot artificial plant!!! I have called numerous times and everyone says something different. Today finally my move arrived and most of my boxes have damage, my son’s furniture has dents and the tv, which Katherine assured they would pack well, is in a made up mirror box laying flat!!! A 75”flat screen!! I am beyond devastated!