Worthless Service I tried shipping one package and after nearly a month it is still being held by customs in Costa Rica and planet express is worthless. Their shipping costs must also be up charged. It’s a total rip-off why use an intermediary if they offer no assistance in getting your packages to you? A total waste of money!

STAY AWAY!! STAY AWAY!!! Said cheap shipping!! $72USD SHIPPING TO DELIVER $10 MOISTURIZER TO AUSTRALIA!!! I ORDER FROM THEIR DIRECT $11 AUD Shipping PLUS ALL FORMS ARE SO CONFUSING WOULD NOT ACCEPT DIMENSIONS TO CHECK POSTAGE STAY AWAY WONT ANSWER MY MESSAGES NOW THEY KEEP MY PACKAGE AND PROBABLY RE SELL IT

seamless experience… I have had the most seamless experience with Planet express. They have a very systematic process of freight forwarding. Without planet express l wouldn’t not be able to get the health supplements that are not available in my country. The only reason l haven’t given 5 stars is because l think they haven’t yet reached their full potential yet, l think they should open more global tax free warehouses, for example in Dubai. Overall Planet Express is great!

Simply if you didn't pay for insurance… Simply if you didn't pay for insurance when shipping which is optional, then consider your shipment be lost. And you got nothing in return

Best support, 10/10 I don’t usually write reviews on Trustpilot, but this time I feel compelled to do so. I’m giving Planet Express top marks for their incredible accuracy, customer care, and above all, their customer-friendly approach and amazing support. They are patient (with an old fool like me), friendly, QUICK, and most importantly - personal! Unlike Amazon’s dreadful AI robot support, you quickly get in touch with a real PERSON who kindly assists you - shout out to Sarina. My deepest thanks and appreciation. 10/10.