Good Review Place seems really secure. Temp controlled systems seems properly maintained. Property seems well maintained. Staff seems professional. You would think that this is something that should come standard when you purchase a temperature controlled unit for your extras. From what I have heard from friends and family, this is not the case for other storage facilities. Good Job.

Good Service. Good service and very nice people.

Has No Trash Dumpster!!! To my surprise after deciding to move my things here, I was informed one day that the trash dumpsters half been removed. I thought that was a very basic need for people who are utilizing a storage unit and found it to be pretty insensitive and unprofessional to remove something that seems to be very basic for people who are moving items in and out. You will have to load all of your own items and take them to the dump, and sometimes they won't allow you in unless you can show that you are with the storage company in Charles county. And the dump is about 7 miles out of the way so it's a big inconvenience.

They send out too many reminders of upcoming payments. They mail a bill. This is enough. In addition to that they start calling and emailing before the bill is due. This annoys and angers me. They annoy, and anger me by calling, and emailing me to remind me to pay bill after already sending a bill. I know when the bill is due and always pay it. I can't pay it early. I am on fixed income and have to wait until my checks are deposited. Enough is enough. Stop doing so many reminders to waste my time and annoy me. That harassment should be reserved for people who don't pay their bill. I am a longtime customer!

Perfect Service! I've lived abroad for the past several years & during this time have used Westlake for my storage needs. They've been efficient, helpful & professional. I highly recommend their services!