Horrible Communication- do not use The lack of communication within this company made for an extremely stressful move. I was given a 3-day pick up window (wanted to charge $150 to let us know the day) and was told I would get a call the afternoon before they came. I called the day before my 3-day window for an update, was told the movers would call the day before so of they didn't call that afternoon then they wouldn't be there the following day. Didn't get a call until the following morning that they would be there in an hour!! We had to do a mad dash to finish packing our kitchenwares and it was a total mess. Now I have to hope for the best that I get communication for drop off in time to reserve the loading dock or it will be another $600 for shuttling our stuff. Absolute trash communication and would recommend going elsewhere.

Monster Mover Review From beginning to end, the service and experience with Monster Movers was incredible. Over the phone communications were articulate, clearly explained, and personable. Email communications were professional and detailed. My movers RJ and Davis arrived early, and could not have been more professional, polite, and pleasant on all levels. They were able to get all the moving done within my allotted timeframe- and were beyond gracious. They ACTUALLY jogged back to the truck when they weren't carrying things (as advertised... but SERIOUSLY they do that!). They were very business-like and I was super confident and trusting of their abilities, and didn't worry at all about the care in which my items were handled. This included a 300 year old wooden chest, that they were alerted of ahead of time and made sure to recognize before they started packing everything up. I would hire those two guys for any job, and they were a great representation of a well-run business. I can't wait for the next opportunity to recommend Monster Movers! Everyone here gets an A++ from me. These student athletes knocked it out of the park! (I believe it's RJ that plays baseball?) Whatever these young men end up doing for careers after college, they'll be sure to succeed with these amazing attitudes and work ethic.

Long Distance Move NY-Florida DO NOT HIRE THIS MOVING COMPANY! I do not have one positive thing to say about this company. I chose the company because of positive reviews, their responsiveness in bidding for the job. It was a horrible decision. They not only did not show up on the scheduled moving day but showed up on 6/20/21, Father's Day. The outsourced truck drivers they hired from Texas told me they were "leaving straight from my home in NYC heading to Boston to load my items on a larger truck and head to Florida"! This was a complete lie! The first date selected for delivery in Florida was 6/21/21. It is now early August and my furniture is in a "warehouse in New Jersey" with no estimated day/time for delivery! I've paid this company almost $5000 and they are holding my items hostage in New Jersey? I've been calling, emailing, asking to speak to someone "more senior" than a telephone rep with babies crying in the background and, they route my call to another telephone rep or hang up on me! When will my High End Furniture/Home Goods be delivered? I flew to Florida for the delivery the first week of July and, No Delivery. The company is in breach of contract on August 9th. This company is unprofessional, poorly managed, deceitful, has poorly trained staff and should not be dealing with the public. Where is the owner of this company and why are they not involved in the situation? I am beginning to believe this is a "scam"? If this happened to me it has happened to others. The Attorney General in Illinois should be investigating this company!

Monster movers review The moving crews were phenomenal from start to finish. Our move was very complicated with multiple stops, temporary storage and a long distance move from ma to fl then a local move in mass.

Excellant company I booked for a lot of rubbish to be removed today. I cannot believe what a brilliant job they have done, everything gone today. Brilliant Thank you Anna