PAMELA PULVER
GBfive stars for storage partners, NO STARS for Seattle Vault. First, Storage Partners has been great. They straightened out a problem I had paying online quickly and courtiously. Seattle Vault has abysmal customer service. I phoned and spoke with Richie three times, trying to straighten out the online payment problem. He was rude, complained that he wouldn't wave the late fee even though I called within the grace period to pay by phone. I will always pay online with storage partners from now on. Also, rusty water from an overhead leaking pipe above my basement unit soiled my boxes and some furniture. They did finally give me two months discount for that problem. When I first moved in, they had given away a 5x10 unit on an upper floor that I reserved, and stuck me in the basement.
David
GBAwesome service They help me get what I needed the first time and when I needed a upgrade due to moving they found me a garage and called me the minute it was ready for me, what a great team at Eastside Storage. Thank You
Dianne
GBExcellent Good friendly service, no question unanswered, clean, new and heated, and good location thanks premiere
John Gregory
GBFriendly, helpful and did I mention friendly? Jeremy walked me through the rental process thoroughly and the move-in truck was available at the requested time. Not sure if I'm spelling "Jamie's" name properly, but both she and Jeremy have been wonderful to work with.
Joanna
GBfriendly, easy and convenient Staff is always friendly and helpful. Plenty of push carts so once you get there it super easy to get your stuff to the locker. Usually pretty quiet but if its full have always been able to find a place to park in the alley off to the side and get my stuff moved easily enough (again the pushcarts! :) )