They didn't send enough movers (we were… They didn't send enough movers (we were told one got sick) so the move took much longer than expected. Our my new building charged a large late fee. They said they would cover partial and didn't even cover the amount they said they would pay which was less than half anyways. That was another lie. Emails continue to go unanswered. I would absolutely stay away from this company, we wish we went with Piece of Cake instead. Please learn from our mistake and do the same.

Excellent moving crew second time around I used FlatRate twice in the space of two months. First, to remove the contents of my home to a storage facility, then six weeks later to shift everything to my new residence. Bernard was very helpful and calm with planning, and Rigo and his team, Angel and Uriel, were The Best in packing and moving my furniture and belongings with utmost care, so much so I requested them for the second phase of the move. Highly recommend!

friendly and professional from the… friendly and professional from the sales rep to the actual movers.

Thanks Mustafa, Hamza and Yusuf Mustafa, Hamza and Yusuf were all excellent, prepared, professional, careful, and friendly on the prep and pickup of our items. They were on time and efficient throughout the process. Bernard from sales and the dispatch staff made the process easy and clear. Now waiting for long distance delivery.

Third Flatrate move This was my third move with Flatrate (one overseas and two in New York City) and I’ve always had a great experience. The crew did a great job—even with a challenging entryway at the move-in location. The team was also very flexible with some last minute changes. Definitely recommend.