2 orders placed: so far so good! We've placed 2 orders so far with Ideal Custom Boxes. We decided to try them after frustration with our previous supplier. We appreciate their communication - Andy Craig is quick to respond and to answer questions and concerns. Jon Ford also responds and provides proofs quickly. The lead time is longer than advertised: the turnaround time we've experienced has been between 20 and 27 days rather than the 13 advertised, so plan accordingly. The print quality they've provided so far has been excellent. We are happy to recommend them and plan to work with them again.

Andy works diligently and efficiently for us and we can definitely tell. We had used random other companies until we were introduced to Andy at Ideal Custom Boxes. Andy is seriously one of the best to work with! Anything we need, they can not only make for us, but they'll have a quote by the end of the day for us. Their response times to emails, and the rate at which we receive our final packaging is so quick. Andy works diligently and efficiently for us and we can definitely tell. We have definitely found a company that we can not only recommend, but will solely use for packaging in our business.

The best customer service and amazing… The best customer service and amazing quality!!!! Andy is the best rep. Great prices and they aim to please.

Xander was incredibly responsive and a… Xander was incredibly responsive and a pleasure to work with. Will be doing business in the future!! I love my boxes.