Faced a minor hiccup with customs Faced a minor hiccup with customs, and Qwintry's team was on it immediately, ensuring my package reached me in Mumbai without further issues

I'm a big fan of D&D and wanted a… I'm a big fan of D&D and wanted a specific board game not sold in Australia. Qwintry helped me purchase it from the U.S. Their service was efficient and the customer support was very responsive to my questions. Shipping took a while, likely due to customs clearance, but the game arrived perfectly packaged. A great option for international shoppers!

They make everything easy They make everything easy. I can shop online and send to their address, they do the rest. The price for shipping is ok, not too much. They have an option to wait and send many things together, it saves me money. I never had any problems with lost or damaged stuff.

made over 40 parcels to Russia made over 40 parcels to Russia never lost any of them, now days a bit longer then it used to be, but this is understood, logistics to Russia is broken. Support is also great and fast. Solved all issues and special request had along the way.

An unexpected continuation of one story of bad support I wrote a previous negative review about QWINRTY customer service. The company showed attention to my review and contacted me through its support system and, as it seemed to me at first look, partially admitted its mistakes. For my part, I tried to help them correct the insufficiently quality processing particulary where a failure was possible (shipping consolidation). Which is what happened in my case. How surprised I was to see the next morning that two of my incoming shipments were postponed by the QWINTRY in dispatch, and I received an appeal allegedly from the company’s security service with demands of an absurd nature, but in a benevolent tone. This is an interesting know-how in resolving conflicts in the field of processing and customer support. I think I must keep subscribers of TRUSTPILOT updated in the future. For now it looks like a hidden threat.