Ken P.
GBTerrible Communication When hiring a logistics company, I expect good communications but that's not what I received. I received a quote from Chris Martin for $450 to transport my vehicle from Texas to Florida. I realized the price would likely ultimately be higher as I was not very flexible in my pickup or delivery window. After providing a $100 deposit Chris identified a company that would provide open transit on my dates for $650. I agreed and all seemed OK. The car was supposed to be picked up at 5PM on a Friday. This slipped to 6PM then between 8 and 9PM, then I was told at 10PM they'd see me tomorrow because they had an issue in Houston. Each time I had to chase Chris for info and he was slow to respond. I was not available the following day and Chris suggested that I hide my keys in the yard for the driver. Obviously, I rejected this and now had to get a friend to meet the transport truck which was due to arrive at Noon. I called Chris in the morning and he told me the driver wouldn't arrive until 3PM. My friend arrived at 3PM but the driver didn't arrive until 5PM!! The chronic lateness and lack of advanced notice was becoming irritating. When the transport GLG arrived they were great and took care while unloading other vehicles and loading mine. Delivery in Florida was supposed to me on a Monday around 5PM... At 3PM I called Chris Martin, who could not tell me where my car was, but he thought it would arrive later that day. Want to guess if it arrived??? No! The following day I called GLG myself, as got the number from a picture my friend had taken of the truck. They told me the truck hadn't even made it to Miami yet, then had to circle to Sarasota where I was... It was never going to arrive on Monday. GLG could tell I was a bit stressed and offered to send me a pic of the car on the transport and their GPS. How could Fairways be so off and the GLG folks be so easy to talk to? Does Fairways not communicate with the actual transporters? To end this long story, the car finally arrived Wednesday at 10PM. The 2 star review would have been one star if not for the great guys from GLG Transport, but Fairways was terrible at their role, Logistics and Communication!
James H
GBFairways Logistics and Zack Brown… Fairways Logistics and Zack Brown delivered outstanding service in shipping my vehicle from one state to another. They were prompt, and efficient, and treated my vehicle with the utmost care. Mr. Thomas was particularly exceptional, guiding me through the process and making me feel at ease. The whole experience was seamless and hassle-free. I will definitely choose Fairways Logistics for future shipping needs and highly recommend them to others.
Sana
GBBen truly made my life easier Ben truly made my life easier. When others failed to pick up my car, I reached out to Ben and explained my urgency due to an upcoming flight. Ben handled the situation with great care, reassuring me to relax as he swiftly arranged for the vehicle's pickup before my flight. Today, as promised, my vehicle was delivered within the timeframe he provided. I am genuinely impressed by his efficiency. Fairways Logistics proves to be a remarkably swift service provider. I am thoroughly impressed.
Fredrick Martin
GBI am incredibly satisfied with the… I am incredibly satisfied with the services provided by Zack Brown from Fairways Logistics and would highly recommend him to anyone in need of a reliable and trustworthy company Without a doubt, I will be choosing Fairways Logistics for all my future shipping needs
Mark Austin
GBDaniel Brian is an absolute standout Daniel Brian is an absolute standout! His exceptional service, knowledge about the industry, and how he handled my car's transportation from VA to MA was highly professional. I will surely choose this guy from Fairways Logistics for future shipments.