I won an auction from Public Storage I won an auction from Public Storage. Called to pay and got instructions on where to pay and how to pick up merchandise. Approximately 1 hr later the manager called me to inform that the general manager had pulled the unit from the sale. There were 31 bids placed on this unit, it was won and then pulled from sale. Something don't sound right.

I love store treasures so much! I love store treasures so much! I have one over five storage is in I’ve had so much fun seeing what I find. Every interaction have gone smooth and they gave you plenty of time to go through it and clean up. Highly recommend!

New customer Easy to sig n up very easy app to use… Easy to sign up very easy app to use extremely helpful staff at the Storage. Facility where I bought my unit easy To pay And efficient in sending my invoice

Bought a unit from Urban Storage in Tacoma Bought a unit from Urban Storage in Tacoma. Cleaned it out and went back for my deposit. No problem with unit being cleaned but woman working couldn't find my deposit. I was there for an hour while she called around. She talked to her boss who wanted me to sign the form stating I received my deposit back. I told her that wasn't happening until I got my deposit back. Woman had a terrible attitude and her boss was even worse. Deposit was finally located and I got it back. The customer service was horrible although the day I came in and paid for the unit, it was great as was the woman working.

Dave was very helpful explaining the… Dave was very helpful explaining the paperwork for me to sign. He went over to the storage unit with me to unlock it also came back a few hours later to check on me to see how things were going as I had told him that it was the first storage unit that I’ve ever bought, Dave gave me his card so that I would have a contact if I needed anything. I gave Dave five stars for his excellent customer service.