Missing details My shipment arrived with missing address details, so the team had to deal with it and for that reason there was an additional fee was to be added to the expenses, but after explaining the reasons and that it wasn’t my fault, they were very understanding and helpful and kindly waived the fee. Thanks to customer service agent Saeed Mansour.

Set up was difficult first time It was not possible to see why I could not proceed NEXT in the process of forwarding my goods, all because I did not know to click THE SAVE symbol which would then show an error that I could reticfy. The online chat bot is next to useless they should try alternative. TOOK ME HOURS tonwork this out. However the process after this went smoothly, they are very good in person and doing what they promise. They just need to remember some people are first time users.

Incredible first experience after a… Incredible first experience after a friend recommended the service. Used it to buy items in the US and then consolidate it to the UK. Arrived well packaged and as I had requested with their options and it was with me inside 6 days. Will keep using them for sure!

High Prices. I have been using MyUS for over 5 years now. Recently, a friend recommended another service to me. However, I found that the prices for the new service are 100% higher than MyUS. I would suggest lowering your prices, otherwise, this will be the only time I use your service. Fyi used the dimensions weigh and normal weigh and you are double their prices.

Fantastic service Fantastic service, so simple to use, instructions are clear and you are kept up to date with your parcels journey all the way through. Really excellent, professional service, great value. Highly recommended, you wont be disappointed if you use stackry.