AMOOV GROUP

20 RUE DES JARDINS, 10002, LILLE, France
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4.30
Based on 20 Reviews

5

80.00%

4

0.00%

3

5.00%

2

0.00%

1

15.00%
About AMOOV GROUP

AMOOV GROUP was created in 2014 by a group of like-minded moving & shipping professionals, to tackle the mediocre quality experienced overall in the moving industry. With 1 goal in mind: aim to provide a great & seamless moving experience, with the same high-level consistency, worlwide. AMOOV continues to be built on this clear philosophy, based on two core principles : Quality and Customer happiness, at the base of every AMOOVers’ actions & decisions. These principles reflect in many aspect of the service we provide: - In the triple-layered carton boards or corrugated sheets our packing crews use. - The care in the packing of your belongings; no matter they are fragile or not, expensive or inexpensive. We love our moves with 0 broken items. - In our high-end & ISO 9001 approved international supply chain processes, door to door: keeping timeline we promise, despite & taking into account COVID-19, geopolitical issues, port congestions or other events. - Above all, they reflect in the crystal-clear communication and anticipation of our move managers to our customers, keeping you informed at all time. That reflect in our commanding “1 hour reactivity” rule to any of your questions. We don’t think of ourselves only as a customer-centric enterprise, but also and foremost, a people-focused enterprise. We understand that at the end, we move the whole life of individuals, families, & employees, and that every move is unique in circumstances. At the end, moving happiness is a mission that we take…Very seriously 😉.

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Fabrice Ying
CN

The movers were efficient and careful The movers were efficient and careful. Sam deserves special praise.

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Samirkumar Sahu
NL

We used their services for the shipping… We used their services for the shipping of our furnitures from our secondary home to New Zealand. Really good packing I have to say, a bit too much at some point. Cargo arrived safe, and nothing was broken, we had a few designer furnitures that we were a bit stressed about and they didn't get a scratch. Communication was pleasant as well, we got a bit too many messages and updates, and some information were double and triple confirmed, but again, I guess better this way. This was our second international move and it was way better than the prior one with another company. Price is decent, not the cheapest. I recommend amoov

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E Flierl
DE

This review doesn't even get 1 star. This review doesn't even get 1 star. My goods were packed on 25 October 2023. Its now 23 April ( 6 months) and my move is still in storage and after numerous emails there is still no shipping date. Communication has been bad and only initiated from my side. I have paid them in full. i am now out of pocket and had to buy clothes, household goods to live. If they couldn't deliver the service they shouldn't have taken my Business. I need my move! Shame on you Amoov !! I hope a senior manager sees this review and urgently contacts me to sort this out.

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Michele
IT

Amazing experience with the team! Amazing experience with the team! The service was seamless and hassle-free. I was a bit worried beforehand as the challenge was quite tough but the team has been super helpful and reliable and the process was simply great. They followed me personally all along the way and I really felt in safe hands. I would never expect that a move could turn into a pleasure! I would totally recommend it and will use for sure again if I'll have a need!

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Maxime H
AE

Super friendly team and packing crew Super friendly team and packing crew. Courageous considering the volume (52 cubic meters) there was for packing and unpacking, finished on time. Excellent follow up all the way. 3 dishes broken but of no value.

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