Excellent Excellent! Excellent! Excellent! This was my first shipment, and they guided me every step of the way. The system is easy to navigate. The chat responses are prompt and knowledgeable. The variety of offers was excellent as well. I chose Silver Streak Logistics and have nothing but praise for them, too. The boxes were picked up in Germany on Monday and arrived on Wednesday at their destination in the US, all intact. I never thought that would be possible. Freightos and Silver Streak did it!

Consistently ship slower than promised… Consistently ship slower than promised on multiple shipments - they don't deliver the shipping route or speed you pay for. It came to a crunch on the SEABAY shipment #S231129003290. Shipment uploaded 11/28/23 with goods ready for pickup and delivery estimated 30-40 days - latest delivery 1/8/23. Now the promise is 1/16/24 and given their track record they will be 7-14 days late on that! We are a small business and are leaving or a tradeshow on 1/16/24 - we will have 60+ orders and a shipment to receive at the same time AGAIN!

FreightOS has been our trusted partner… FreightOS has been our trusted partner with sourcing shipments for 5+ years. Can't go wrong using them. They take the pain out of shipping.

Smooth Sailing - First time importing to USA! Couldn't recommend enough using Freightos. As a first time importer, I was nervous about the whole process - but it was smooth sailing since the beginning. Very clear communication, great platform, from start to finish, everything worked out seamlessly.

Highly Recommend (from a user of over 4 years) I have used Freightos 20 different times this year alone moving everything from small Express packages, to full container loads. The total spend in 2023 was over $90k. In total, in the 4 years I have used them, I have moved 94 shipments totalling $737k. I say all that to say that I am very familiar with the platform, and I also see how some people have had challenges. Freightos is a not a "genie in a bottle". International Freight is complicated and can get wildly expensive (delays etc.) if you do not go into the process with a basic working knowledge of what is required from you (the Consignee) then the chances of something going sideways is high. Have I had issues on Freightos in the past? Yes, I have. I also felt like I had assistance from the platform in helping rectify that. This is a SOLID platform that works. Without it, my business would be much more complicated and time consuming.