Karen B.
GBSmooth and Easy Process I was able to speak to a real person who answered the phone and understood my need. The process was smooth and I was kept informed about the status of my shipment all along the way until it was delivered. When in these situations they are stressful, and to have a company like AirFreight that took on the burden without issues was a level of customer service you don't find these days.
Ed
GBHad a critical machine breakdown that… Had a critical machine breakdown that required shipping it out of state for repairs. AirFreight was able to help. Within three hours of making the initial call, they picked up the machine and delivered it 13 hours away.
Veronica
GBTop Notch Customer Service! John Peterson made the majority of the experience with airfreight great! He provided excellent customer service, his communication skills were on point, and he kept me in the know about where the driver was each day until the final destination. The price was reasonable for a hot shot delivery, and the driver worked well with our employees during the pickup and delivery of our shipment. Thank you for the great experience, AirFreight! We look forward to working with you again.
Trevor
GBJohn Mark took care of our request… John Mark took care of our request quickly and professionally. He worked through some issues with the pick-up and communicated status in a timely manner. Would definitely recommend using AirFreight for hot shot needs.
KATHY
GBWas very easy and fast Was very easy and fast. Sent pictures when loaded and an email when delivered with a picture of signed BOL. Would definitely recommend and will use their service again.