Not worth the expense I used hairstory products prior to the covid fallout. Then they went completely woke and that was against my personal opinions and beliefs, so stopped supporting them. Their products were good but very, very expensive. It helped my hair but there are so many similar, cheaper products out there with exactly the same ingredients, that work just as well on my hair, if not better. Please don't support this woke company ! If businesses can't stand with conviction and truth, they don't deserve our money !

Damaged my hair. Have been gradually transitioning away from shampoo - first, using sulfate and silicone free products, then washing less often, then moving to co-washing. I thought that if this product lived up to the hype, it might be worth the expense. Three weeks later, I've had to ask for a refund. My hair is unbelievably dry and straw like and started to shed/break off at an alarming rate. Not only could I not wash and leave to air dry, I'm having to buy extra products to repair the damage. This may work for some people, but not for me.

Fine, except the customer service The product itself has always been fine, although I have had to use a conditioner on top as my hair is still left dry so not really the 2 in 1 it claims, and for the price a little bit of a let down (although maybe I just needed to change to a different type) My big issue has been with customer service. I have emailed their support multiple times now regarding a misplaced delivery and have had no reasonable response from them, or really any response at all. Completely unacceptable considering the cost of this, IMO.

Useless I purchased this on 19th July and have got through what I consider to be the settling phase. Now out the other side, my hair at best is no different, at worst, it’s more frizzy than before and I’ve noticed some thinning at the front (my hair has always been very thick with no issues at all - except slight frizziness). I’ve asked for my money back.

obsessed!!! So happy I made the switch to their shampoo/conditioner combo. Literally the way my hair is completely tangle-free after air drying reminds me of the crazy futuristic hair dryer in The Hunger Games lol. I had no issues transitioning from my previous shampoo. I recently got highlights and after researching color-safe shampoos I came across Hairstory. I can go longer in between washes too which saves shower time and my hair is always soft after each wash. I got their bundle box and honestly would only recommend their shampoo/conditioner formula with the scalp scrubbing thing which feels nice. Dry shampoo powder smells like actual baby powder and their wax product doesn’t do much for me especially when going outdoors (maybe I’m not using it correctly).