Unreliable and non-communicative; I ordered 2 wigs on December 5, 2013 [Order Number 11152] and paid through PayPal December 5, 2013. As of today, February 13, 2014, I have STILL NOT received my product. I have sent them 6 emails and have left them 6 detailed voicemail messages and NO ONE has ever responded. I was hoping to not to have to cancel my order but they have left me with no other alternative. A very terrible way to run a business. No customer service at all.

Terrible experience!! Terrible company - it took forever for them to send me my two wigs and both of them have many problems. The first one was not the right size and the color was bright red with patinum blonde streaks in it! Totally dried out and not the one I ordered as it was curly and was supposed to be straight - unwearable! The second one took even longer to get and again the wrong wig. It was supposed have a lace front and does not and the hair is super curly with totaly dry frizzy ends. When I go to my account they have put a totally different wig picture into my order as if I ordered the wrong one! Do not order from this company - I lost over $300 and the wigs are unwearable!

Wig not happy Ordered a wig from this company early this year many emails later and still no wig never again. Don't purchase from this company. Still waiting to hear from Frank.

Terrible DO NOT Order here, afther several e-mails, we resieved the wrong wig, it was the wrong color, model and size. Afther dropping a cleam at the creditcard company we resieved our money back.

Scam Company I wish I could give them no stars. They take 2 or more months to deliver a unprofessionally package product (wrong size, no product description, no return address). They ask for convoluted things you need to do before getting a refund, in other words there is no return or refund. Do not order from this company. Total Scam.