The incompetence is strong here The incompetence is strong here. Sent wrong item, extremely wrong. Contacted Target (purchased from target.com) who then had to contact Spreetail. Spreetail sent label #1 for return. This is a large, 83lb box that I cant simply drop off somewhere. Label 1 had a 4 pound limit. Not gonna work. Contacted Target again, who then had to contact Spree again, who then again sent out a different label #2. This label was declared unable to be picked up by fedex due to how spreetail created the label. Genius. Contact Target again, who contacted Spree again. They sent label #3 with a....FOUR pound limit again! How hard is it to send a correct label with the correct weight thats able to be picked up by a shipping company? Apparently, its pretty hard. Filed CC dispute and Ill never order anything that lists this company again. Ill tell every single person I know, to never order anything that involves Spreetail in any way. ETA: Email requesting more info (order # and real name) completed and sent back 3/15/24 ETA 2: 3/20/24 Never heard a word from Spreetail since submitting the requested additional info. Not surprised. ETA 3 4/10/24 Still fighting this, Target tried to get me another shipping label to get the wrong item shipped back, stating Spreetail would send last night. Never received. Spreetail also LIED to my CC company and stated I had received the "correct item in good condition". Liars and crooks. Are these type of reviews you get really worth the $170 you've stolen from me and who knows how much from others?

Damaged Fridge. Customer Experience Team' Absolutely fantastic. I recently bought a new fridge from amazon but on delivery it was badly damaged. Spreetail gave me a full refund and told me to discard the fridge. 10 out of 10 .

APPALLING CUSTOMER SERVICE APPALLING CUSTOMER SERVICE - HAVE TO GIVE 1 STAR TO REVIEW 🤷🏻‍♀️🤷🏻‍♀️ Only 1 of 4 parts of the order arrived (all parts were identical). I have emailed MULTIPLE times asking for the other items / details of their dispatch or a refund... ABSOLUTELY ZERO COMMUNICATIONS. Reading the other reviews I see that they are not really bothered with menial things like good customer service. Like many other reviewers, I wish I'd have read the previous reviews before I ordered. I used an intermediary company to make the purchase, have used them before with great success. They state that they do not get involved with transaction issues. 🤔🤦🏻‍♀️ STEER CLEAR

I ordered a pool pump on 6-16 and… I ordered a pool pump on 6-16 and didn’t get it out of the box til the first week of July. On July 27th the pump stopped working completely. Was told there’s literally nothing that can be done bc it’s passed the 30 day window, no replacement, no refund, no returns! This company sounds like a scam and I’ll make sure everyone I know never orders from this company ever again.

Swimming Pool This is the worst shipping company thus far. I originally ordered my 1st pool off Walmart only for Spreetail to say it was a lost label. They sent a 2nd replacement and again a lost label. Now here I am on my 4th replacement without any indication on why my order has not gotten picked up by FedEx. I am beyond pissed and will be pushing this higher because now this is ridiculous!