Was sent a completely incorrect order… Was sent a completely incorrect order of minoxidil solution instead of the minoxidil foam I ordered (around a $50 difference in cost ). It took some time for hair supply to respond back to me and only after I made a complaint through paypal. I was then sent half my order of minoxidil foam, when I then had to complain again before I was sent the rest of my order. Overall a negative experience and way too much of a hassle.

It was fine It was fine, but shipped from the US so took a little longer than expected to guess (as it's advertised as Hair Supply "Canada". Pricing was competitive.

Extremely slow shipping Extremely slow shipping. Placed an order on February 8th and according to the tracking the package was handed over to USPS on 14th only. It's February 23rd and the package is still in the US UPDATE: was reached out by Hair Supply team and was told that something happened and the package returned back to the warehouse. It doesn't change the fact, however, that the package was only sent after 4 business day, while website states that all shipment are dispatched next business day. Having said that, the company is definitely willing to work towards a solution and they reached out to me fairly quickly.

The order arrived within a reasonable time The order arrived within a reasonable amount of time. Under two weeks. Delivery was smooth.

I had an averge experience with… I had an averge experience with hairsupply.ca.Nothing particular noteworthy about it. The product/service was just mediocore. They offered adquate solutions, but they didn't really stand out from the crowd. I can't say the customer servive was memorabble either. They replied to my emails quick, but there was nothing special about it. All in all, it was an aveage overall experience, nothing I'd go out of my way to recomend or repeat.