Still Testing I am still testing the platform - I do like that they have a variety of things built into the system, and uploading contacts was relatively easy. I am finding the design portion a bit clunky to customize for the actual email campaigns.

Things started off really well Things started off really well. Sending speed was fast, delivery was great and it showed through open rates, and customer service was excellent. And then as I continued to increase volume, all the sudden my open rates went from 30% to less than 1%, it takes about 6 hours to send 100k emails, and every time I asked customer service if they could look into it and tell me what happened, all I keep getting told is that "our engineers are looking into it". That's literally all I've been hearing, and then when I started to get frustrated, the customer service rep decided to get snippy with me. I thought my money was as green as everyone else. I'm a paying customer as well, and don't know what happened, but unfortunately it is causing me to start looking for other options.

IN A CLASS OF IT OWN!! A+++ Robly, is the cheapest and most convenient way for small business owners to send daily, weekly, monthly newsletter and e-marketing to their clients. Ive been using it for years now and have tried the others and they don't compare when it comes to price friendly UI. Thanks Robly for being the greatness you are.

Robly HAD great customer service Robly HAD great customer service. Sadly they decided to make a lot of changes which had a major impact on our marketing. First they decided to force us to remove gmail emails because they had not interacted for over a few months (during the pandemic our email marketing was reduced due to fewer sales being listed) then they changed their editor necessitating conversion of templates. They converted the wrong template and almost a month later after their agreeing to convert our PRIMARY template it still has not been done. My sale closes tomorrow and I have not been able to send out a proper email.

Miles Ahead of Constant Contact We switched to Robly from Constant Contact about a year ago and we have not looked back since. The user interface is so much more intuitive. The reporting is more robust. Managing the our company's numerous email accounts is a breeze with Robly. The OpenGen feature has helped our sales staff book more ad revenue from existing clients and attract new business. We are happy we made the switch.