Received bad product Received bad product. Reached out to customer service to question their product. Was questioned on every possible thing from my products to my care to my installation time to find out that I could quite possibly have received bad hair. At the price I paid, and what I pay for installation and removal, the only solution is to have it removed and send it in with a free label on a chance the quality will find something wrong with it. I have used other brands in the past. I loved Laced colors, but quality is lacking. Hair feels like straw, looks unnatural, will not dry with my Dyson Airwrap or curl with it either! You are selling bad product without remorse and that makes for bad business! I truly hope you change your ways or your product, because this is a huge investment for people!

Poor quality I’ve been in IBE extensions for almost 5 years and tried many different brands. I was actually a model for this brand and was so excited! Unfortunately, the hair has been a big let down. It doesn’t plump up and match my hair texture like others, it doesn’t hold a curl well and see to get knotted rather fast. Honestly, it doesn’t feel like it’s 100% real human hair… it has a lot of synthetic similarities… 😬

Great company! Great product! Very professional, and sweet staff. The timing of product becoming available, shipped, or ready for pick up is very timely and always fast. I’m always recommending this company for their quality hair and exceptional service!

They feel and look great but I just got… They feel and look great but I just got them installed 2 days ago and just washed them for the first time last night. My extension hair has been coming out in huge clumps and still doing so, not sure what's going on just reached out by email.

I used laced tape in extensions while I… I used laced tape in extensions while I was as going through an awkward length. Not only was I happy with the quality of the hair but also happy with color and extra volume.