Henry Lanham
GBExperience was quite poor Experience was quite poor. We engaged with them because we were told that they were one of a few firms that had exclusivity to advertise on TikTok. When this exclusivity went away we were pitched that they were "probably the most experienced TikTok firm in the world." We ended halfway through the first month because my partner and I agreed that it was a waste of advertising dollars and that we could run the ads much better.
Chris
GBKnowledgeable and responsive Great operators that helped us really establish our FB ad account. Best-in-class knowledge and execution. Same downsides as working with any agency, but their dedication and experience more than made up for.
Motoo Noda
GBStart Team We formed a plan to accelerate our online revenue just before COVID. The timing was perfect, as COVID shut down vast majority of our wholesales. Thanks so much to the Pivot Team, we were able to triple the online revenue and were able to navigate through 2020. Pivot Team is profoundly knowledgable, professional, and fun to work with. Simply, they are sincere and trustworthy, which i believe is the most important factor to keep the partnership.
jw
GBhesitant at first, but became a great experience we've been through a few agencies and were hesitant to try these guys after 3 failed experiences. first week was a slow start, but by the 4th week things were working...we're a few months in now and we're happy with them.
Rashad Hossain
GBWorst agency I've ever worked with I wish I could give them 0 stars. This agency does not know what they are doing and will not use your budget efficiently or effectively. They took my business and burned me for thousands of dollars, wasting a huge portion of my ad budget. I found that they put very little effort into their clients, especially if you're a smaller one, and their creative process is absolutely horrendous. The ads and copywriting they created for me were awful, something you'd think a middle schooler had come up with. I've worked with several agencies in the past, and trust when I say this: stay away from pivot cmo.