
Asma Diaz
GBI started working with the leading… I started working with the leading group abt 8 months ago. I only have good things to say, I think this was a good investment. Before them, I worked with some other agency to do this with, but I finally fired them. I decided to come work with the leading group and my sales are actually really good. I wish I came here first rather than going to the other one. So far I’m very happy and I love the team here! AMAZING because they actually care.

Mike McDaniel
GBStay away from The Leading Group... I used this company to help sell products (hired them, really) via an Instagram ad. I initially mentioned that I'd like to make an extra couple thousand dollars, per month. They said that seemed reasonable, after a start up period. I paid a few thousand dollars to them, registered a website, created an Ali Express account, paid for Slack, etc... all the things I was supposed to do. We set up a TikTok business account and I paid for ads. I had an original "account manager," who researched products and (allegedly) tested different marketing campaigns. I had a few sales, but nothing significant... this was after a month or two, maybe. Not totally sure on the timeline. Communication was sporadic. After a while, nothing was happening with the store. No sales, no communication from the AM. I was given a new account manager after about six months... he was very nice and optimistic, spoke about trying new products and new campaigns. But really, nothing major happened. I think I sold a few things. The second manager was more engaged, though... but having a few people add a product to a shopping cart, then not buy anything, doesn't really sound like a successful store. After approximately 10 months, I'd say I spent about $10,000 for the service, the ads, buying and fulfilling the products, the Slack and Shopify accounts. And I think the store probably did less than $1,000 in total business. So, spent $10,000 to do less than $1,000 in revenue... not profit. Revenue. Super bummed. It sounded too good to be true, so shame on me for falling for it. I wanted to be patient but I was tired to paying for the TikTok ads each month. And, in a show of good faith, they didn't charge me the monthly $500 that they're supposed to collect (since there was no activity on the store, they said they didn't make me pay). EDIT: I'm updating my review, based on the feedback from TLG. I had an account for almost a year, not 3 months or 6 months. I was pretty patient. Based on our initial Instagram chats, I was told that breaking even, or even turning a profit in six months, was very doable. They included screenshots of Slack conversations from APRIL of 2023. Almost a year ago.. nothing from the last six months, when I kept asking for updates or when I was given a new account manager. Or when I was told that they would 'investigate' why the store wasn't performing, then I wouldn't get a response.

Molly
GBDO NOT WORK WITH THIS COMPANY - OVER $10k DOWN THE DRAIN UPDATE: If you would like even more reason to not work with this company, read their replies to THEIR customer’s reviews. Not only is this harassment, they continue to lie. They did not refund me $4,000, they only refunded me $2,000 after I told them I was reporting them to the BBB. I also have proof of how they provided me with false information in order to get me to sign a contract with them. I had to “micromanage” my Account Manager because he kept forgetting to update my shop, products, and left ads running on a product that he had already told me “failed testing”. Also, it was in my contract that I paid them $6,000 to handle Customer Service. So by them admitting in their reply that customers were being directed to me for support when I was given ZERO visibility to what was going on with my shop proves that they breached their contract. Maybe they should spend less time harassing the people they manipulated into signing contracts with them and focus on learning how to do what they say they do. DO NOT WORK WITH THIS COMPANY! PLEASE let me be a cautionary tale for you. They have no idea what they are doing. I have been told lie after lie and been delivered so much misinformation. I have been working with The Leading Group since August 2023 they launched my shop a little less than a month after in September 2023. As of now, my total expenses have been greater than $12,600 and they have only been able to generate my shop a total of $2,520.93 in TOTAL SALES. That puts me at a LOSS of OVER $10,000. I consistently had to proactively reach out to my Account Manager for updates, no one communicated with me any type of strategy, and they kept gas lighting me like it was something I was doing wrong and that I was trying to be "too hands-on". I had to be hands-on or nothing would have been accomplished. They cannot communicate their strategy for generating sales simply because THEY DO NOT HAVE ONE! I reached out to them with all of my documentation of every event and outreach that took place throughout my time working with them. They DID NOT uphold their end of the contract in regard to "1:1 Account Management" or "Customer Support". I had several customers reach out directly to me stating they never received their products. When I sent them this documentation I requested a refund of my initial investment given the fact that they did not uphold their end of the contract. They AGAIN gaslit me saying this wasn't true, but they would assign me a new Account Manager. I'm simply writing this review to make sure NO ONE ELSE falls victim to The Leading Group. They are a scam and I have all the receipts to prove it.

Ahmad Jan
GBTHANK YOU! I first started working with The Leading Group November 13, 2022.I broke even within a few months, and was seeing significant results. Everything from finding the products, marketing the products, and order fulfillment was awesome. The results much exceeded my expectations and I am very glad that I chose to work with The Leading Group. Something notable was the communication and the customer service, they have the BEST customer service. If you are looking to scale or start an online e commerce business this is the perfect place. Thank You to the leading group, I am very happy I chose to work with this excellent group. -update- Sales went down for the past two weeks, I hope they improve over time.

Matthew
ECI wish I'd bought 7k in toilet paper The 2nd week after hiring this company I was contacted by the website starter. She spoke broken English and it was difficult to communicate. Took about 2 or 3 weeks for the first item and the site to be completed. It made 0 sales. Took about 3 weeks longer to build a new site and new product which didn't make enough revenue to cover the advertisements (600+mo). The company also charges minimal $500 monthly. So your sales after tax, shipping, cost, and ads needs to be around 2k to make a profit. Its a head ache at best, but you are looking for a quick way to spend 7k of Savings, give it a shot