My experience with RPGshow for the past… My experience with RPGshow for the past five years has been great. The wigs are beautiful and you will never have to worry on the quality. Their quality of wigs are above reproach, best of the best and top notch. The styles are beautiful and real looking. I would say each wig is worth every dollar. The customer care rep,Tina, is honest, knowledgeable and always there to make sure their customers are satisfied.

RPGSHOW 1st Class Customer Service It was my first time buying the wig that cost $600.00 dollars and it was a beautiful 16 inch colorful blend so I paid extra. I bought it in June 2023 and by October 2023 it had some shedding and lost some length. I contacted RPGSHOW and we exchanged a few emails and I told them I loved the product but it shedded quite a bit! I provided before and after pictures per their request. They responded on how to provide great care going forward and gave me some credit to purchase another wig!!! I was so pleased that they took the time to communicate with me. My best friend has been a long time customer and I will remain with RPG as well! Great service goes a long way and RPGSHOW is number 1 with customer satisfaction!

issue accessing my account after a purchase this is my second order from RPGShow wigs. i ordered an item last month and i have not been able to access my account. my password is not working , i tried to change my password but never received any recovery email (even checked my spam folder) i have sent an email and also tried to reach their customer number but there is no response. i hope they are able to rectify this issue asap because spending over $500 is no joke.

I would like to first say I would like to first say, that their customer service assistance, was helpfulness and diligent with this purchase and concerns. I really do appreciate all the effort, attention and time that went into my purchase. Secondly, I can say that I'm greatly satisfied. My wig was sent with care, timely shipping. Again I wanted to thank them for the high level of customer service. Sincerely Gabby.

I wish I could give RPGShow's wig… I wish I could give RPGShow's wig "sofiathewigstylist003" a zero-star rating for the horrendous experience I've had with it. I ordered what was described as a stunning Caramel blonde wig for my wedding, only to receive a dismal gray mess. Immediately upon its arrival, I noticed the stark difference between what was advertised and what I received. The brown roots are not the same, The dye job far from blonde. I contacted their customer support within 20 minutes of delivery, as per their return policy, requesting a return label and a refund. Little did I know that this would be the start of a frustrating ordeal. Despite sending no less than seven emails pleading for resolution, I received nothing but radio silence from RPGShow when they acknowledge their incompetence and say they'll send a return label. Mind you, this is the second time in the past couple months going through a headache with their beyond unethical goons. I have resorted to opening PayPal disputes (that's how I got my money back a couple months ago, and what I have to do now). RPGShow's attempt to coerce me into paying for return shipping, despite their policy clearly stating otherwise for cases reported within 7 days, is utterly reprehensible. It's beyond distasteful; it's downright disgusting. This isn't my first rodeo with RPGShow. In the past, I've tolerated their inaccuracies, often resorting to dyeing or tweaking their wigs to salvage some semblance of value. But enough is enough. I refuse to be taken advantage of any longer. I've spent $638 on a product that is a far cry from what was advertised, and I request a full refund already.