Phillips Zainab
GBI had an ordinarie expereince with… I had an ordinarie expereince with RPGShow. It was almost good. The products were okay to use. The website was easy to use and was pretty straight forward. No compalints there. The custume service also was helpful when I needed assistance. So all in all pretty satisfied with my expereince there. However, sthg I did not appreciate was the delivery time. It was too long. Not sure why it took so much time for them to deliver. Other than that, everything else was just fine.
Sarah
AEI’ve been ordering from this website… I’ve been ordering from this website for years now. And with time i figured what suits me the most of their wigs and with which hairstylist. I’m really satisfied with their customer service and their professionalism in managing some problems that accrued. I definitely recommend them
D. Wright
GBNot Interested In Customers…only their money I made contact with Tina at RPG Show prior to ordering a unit to insure that my request was doable and within a reasonable timeframe. She responded very quickly advising that it could be ready in 4 to 5 days.I placed the order and received pictures of a unit 6 days later…not sure who’s unit and was advised that if it was ok…it would ship and I would get tracking information…this is the last I heard from them. I have emailed everyday since with no response. Upon checking…this is Chinese new year and it goes on for 15 days. So either this is a scam or they took the money and shut down to party for Chinese new year without advising their customers that there would be a delay or how about not accepting the job since I did email them prior to placing the order to make sure it was doable. Bottom line…this company cares nothing whatsoever about their customers…only their money…save yours and shop somewhere else.
Althea
GBPoor Customer Service Let me first start by saying that, I love their wigs! It's the customer service that sucks. I've purchased several wigs from them, however, I tried to log in and the login site said that my password wasn't valid, so I proceeded to update it, using forgot password. I never received a link to change it and have used different emails to retrieve it,w/o success. I've called, no response, so I'm never able to use any points that I may have accumulated. Whenever I purchase from them, I'm basically checking out as a guest
Cherlyn Robinson
GBCan't reach customer service I ordered a wig from lifestyle.rpgshow.com and have not received the tracking number for my order. I have emailed for information - no response. The customer service # listed on their website is disconnected. I've tried the customer service number on the RPGSHOW. COM website and it rings, then disconnects. Plus I can no longer access my account. If by some miracle the wig gets delivered, I will never order from them again. There's no excuse for non-communication!