Customer Support lost a customer.. I had an issue with delivery as the bottle leaked. It's really a bad product design, you should ship it with a cap and put the trigger in later. Reached out to customer service and they were not easy and blaming me. All I wanted was a smaller bottle to make up for the loss or a refund that matched the third of the bottle that got lost. They said they would ship something but have never received anything. So they lost a customer because of poor customer service.

Body wash could have been a little… Body wash could have been a little better. Not all natural ingredients are good, is what I heard. I didn't have a problem with them so yeah. Conditioner needs to be bigger than the shampoo! Face wash was rather drying & there's no moisturizer to go with it!!

Customer Service I placed an order for my grandson for Christmas& just after I placed the order I received an email stating first time customers get a 25% discount on their first order.I didn’t know the promotion started a few hours after my order was placed so I wrote to the company to see if I could get the discount & I did(they refunded my card) Thank you to to them, especially in today’s economy, it does definitely make a difference!!

Satisfaction. Immediately After Ordering I have purchased from Blackwood before, but this one experience has stood out to me. Recently, I had the opportunity to experience Blackwood's customer support. After having recent issues with delivery and over a month of wait time, I can truly say that the wait was worth the experience. There is a devotion to informing the customer that stands out among other companies, and this goes above and beyond simply complying with customer's requests. Throughout this process, I was regularly kept up-to-date with the status of my package and its shipping details, and even after being sent back for an invalid address, the support team was quick to inform me and work with me to remedy the situation. Needless to say, I got the package within an expected time period and could not be happier with both the purchase and the service that Blackwood provides for its customers. It is a team that ensures that you will get the most out of their products. Whoever monitors this service, your diligence will continue to be appreciated!

Blackwood for Men Shampoo Blackwood for Men: I have been using Shampoo for close to a year now. I ordered based on a good deal and the ingredients I found intriguing. My personal experience is just that-my own and you may have similar results. The Shampoo Daily care has definitely increased hair growth-it was expected to cleans the pores and open up follicles allowing more hair to grow in existing follicles. That is a true statement and I can see multiple hairs in a single follicle which is the ultimate goal. The other positive feature - you don't need to use a lot for a good lather. I do a second shampoo and leave on 3 min or mor and you can feel the tingling. YES buy this product.