Chana Jankovitz/Kaplan
GBWe are very happy with the service and hope to continue We are very happy with the service and how it is helping us with our needs. However, sometimes there is still a delay in answering the calls.
Laurie Mitchell
GBOngoing excellent services Ongoing excellent services. Our company has been working with you for over 20 years!
Karey Or Mike
GBWait time has been an issue with… Wait time has been an issue with customers as they have complained to the office they call and can't get through is on hold for 20-25min and customers end up calling our home instead of sitting on hold. This would be only thing that would suggest that recurring issue.
Dale
GBYou don't send invoice out in a timely… You don't send invoice out in a timely manner!! The girls in the office in Pittsfield are great. But the billing department is dropping the ball.. falling asleep at the switch.. this is an on going thing.
M Lee, Administrator
GBOutstanding answering service for clinical practice Berkshire Receptionists has provided on-call coverage for our surgical specialty practice for over 10 years. The team is consistently polite to patients, always ensures that calls are handled according to practice protocols and goes out of their way to make sure clinicians are well informed. Outstanding service!