I think overall the product has… I think overall the product has potential. They make it easy to customize. But, when I determine it wasn't a right fit for us & asked for a refund, they granted it but has taken over nearly 3 months to refund. After numerous attempts to reach out I finally had to submit a billing dispute with my credit card company with proof (emails) from Ligna about the refund being approved but nothing was actioned.

Ligna's Evolution and Potential Ligna is an impressive piece of software, boasting a robust array of features. Despite its relative infancy, it has encountered some teething issues. Nevertheless, the dedication of the team behind Ligna is commendable. I have been utilizing this software to effectively communicate with and manage follow-ups with my clients, and it has proven to be highly valuable. However, I must admit that I am encountering some difficulties with the 10DLC registration process. To address this issue, I have reached out to Jon and submitted my application for review. I am hopeful that with his assistance, we can expedite the approval process and ensure that everything is in order. Adapting Ligna to your business workflows does come with a learning curve, but the structured approach to implementation and integration is worth the effort. Those willing to invest time in mastering Ligna can expect to reap significant benefits.

Don't waste your money I really wanted to like and use this platform to grow my business. However, the functionality is really lacking and never works properly. Unfortunately I bought a large license and its just a waste of money. RUN from this product!

Incredible potential with room for improvement While I have had some issues with getting things set up and some miscommunication with the team, the owner has been gracious and always looking to improve the system. I have given it 4 stars as I see incredible potential and price points allowing for great ROI, but also has a lot of room for improvement. I look forward to a long-term partnership with Ligna as it evolves.

Good Platform with many updates and… Good Platform with many updates and even greater potential. Room for improvement on customer service side as they have had some growing pains. All in all, it has been a good investment and looking forward to using it in the future. Update: Customer service is getting much, much better and had ticket responded to in minutes when I recently needed assistance.