Trying to contact them proved… Trying to contact them proved impossible! Emails bounced back constantly so resorted to live chat. Eventually got an email (amazing) telling me to return the products I had a bad reaction to. Had I had contact prior contact I wouldn’t have binned the products in frustration. However now I’m inundated with emails sending a label to return the products even though I constantly tell them I don’t have them now. Terrible customer service snd incredibly upsetting and heightening my anxiety condition enormously.

Customer service is awesome Customer service is awesome. I had a shipment returned before I received it from FedEx due to damage. I contacted CS customer service and less than an hour later, Curlsmith reshipped my package! Great turn around of service. You guys rock!

I had an avarage experience with… I had an avarage experience with curlsmith.com; nothing bad, nothng extraordinary. I got what I was looking for. It took some time but understaninbly given the current times. Prices were ok, the website was ok. Not too much difference when compared to other places. The service was avarage, nothing special to report here. I made a mistaek in my order, nothing major, however customer service was ok and they helped me asap. Overal, it was an averege experience and I got what I needed.

I have fine low density curly hair and… I have fine low density curly hair and the lightweight range of curlsmith products are just perfect. I've been using curlsmith for years

Best hair care, ever. Great products making my hair feeling soft and well cared after. Over the years tried several brands and gimmicks to keep my hair healthy and my curls happy,(3b) nothing really worked until I find Curlsmith! Good customer sevice, very good offers on the website and the new subscription service, ACE. Thank you