Rewards Network

540 W Madison, 60606, Chicago, United States
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4.15
Based on 20 Reviews

5

75.00%

4

5.00%

3

0.00%

2

0.00%

1

20.00%
About Rewards Network

Rewards Network, headquartered in Chicago, IL, is a privately held fintech company powering the largest card-linked dining rewards programs in the United States. They provide marketing and financial services to thousands of restaurants throughout the United States. Since 1984, Rewards Network has run the dining rewards programs for 20+ of the world's most powerful loyalty programs, including major airlines, hotel chains, and other card-linked rewards partners. Rewards Network promotes their restaurant customers to members of these rewards programs regularly, who are enticed to dine at or order from the restaurant and leave verified reviews - receiving rewards for every dollar they spend. For more information, visit RewardsNetwork.com.

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Rebecca DeBenedictis
GB

Best Company I’ve ever ever worked with! I’m not an owner. I’m an employee of Rewards Network. I’ve worked for the company for 6 months. Coming from much larger companies, I can say that I’m impressed by the way our business operates. I’m honored to work for a company with integrity that truly has the best interest of the customer first! Thank you to the over 17,000 restaurant owners that we partner with. We are honored to work with you and grow your business!

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The Black Seal
GB

Black Seal Loves Rewards Network: Ask for Kara! We are so pleased with our partnership with Rewards Network and have been for years. The dashboard is user friendly, it is easy to promote our special offerings, and customers receive rewards; it's a win-win. Kara is our contact- she is top notch.

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Chris Paluska - Social Capital
GB

Over a year with Rewards Network... We have been partners with Rewards Network for over a year. The program set up, account management and reporting have been stress free and easy to maintain. Karri and her team are a pleasure to work with. It has also been very beneficial to our business as they have certainly brought in new customers with their platform.

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Robert
GB

The program has expanded our business… The program has expanded our business and has helped it to grow in the process. Our rep Desiree Sassano has been nothing short of amazing. She has explained the program very well and we feel confident because of. We will certainly continue to use the program,a program we have proudly been using for 4 years now.

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Duncan Stewart
CA

Waste of time and energy Update: As Rewards Network has responded to my review saying the issue was resolved I would like to clarify that it has not been resolved to my satisfaction. I was offered points for one out of five restaurant visits that I have asked about. Ironically, the points I received were for the one where I should not have been eligible as the restaurant in question was marked for delivery only, and not for dine in (odd for a coffee shop, but I acknowledge that was my error). I stand by my negative review of the bait and switch tactics of the enticing point offers that seem near impossible to actually collect, and the lack of customer service, except when I posted negative public reviews after months of trying to get simple answers. I regret spending the time to even comment further, but it speaks to my frustration with this company. I signed up to three different rewards network programs with three different credit cards - the IHG, Hilton, and Marriott dining programs. I tried numerous restaurants that I would not otherwise have gone to, but was happy to try out. However, points never posted. I wrote in using the website forms and did not get replies. After a couple weeks I tried calling customer service to ask about the missing points. And was told to call later. I tried again several more times over the next few months. Although the website says points should post within 10 days I received a different answer each time about why they hadn't and was given different dates for how long it might take (up to six weeks). While the program is free, there is an opportunity cost for not using other programs, like Rakuten, as only one such program can be added to any credit card. To those who get points, congratulations, but I strongly recommend that others considering the program look at better alternatives.

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