They have very bad customer service They have very bad customer service. Because they are angry for some reason I don't know they canceled a service I was subscribed to without any warning or warning message. (outbound SMTP) They also do not respond to messages until after several days. They also have hidden terms and services that are not what they say in their documentation. Update on 30/05/2023, 05:11PM: I have subscribed to the service and have activated and used it. Even if I don't use it, you have no right to delete my subscription without notice. This is the act of scammers, not the act of a respectable company. Update on 30/05/2023, 05:28PM: Those scammers banned my account after I signed up for the paid service. Enhanced service.

My alternative to Google G-Suite :-) After Google G-Suite became non-free, I actually realised that I just use Mail service, and I was looking for a free or "about free" alternative. After some research, I ended up with ForwardEmail. It's free and makes all I need. Reading about features, I choose actually the next non-free service - enhanced protection. Just because it has sense and gives you an outbound SMTP which makes it nicer for your email receivers. Great service! Nice support! Low price (or even free)! What can I say? Covers all my needs and works prompt. Thanks, ForwardEmail!

Service decent - support is lacking The service overall is pretty good, but support seems non-existent so far even on the enhanced protection paid plan. I am liking everything so far with how the "product" works for the most part. However, I am having an issue with connecting to a pop3 alias. I opened a support ticket and haven't heard anything in nearly 30 hours. EDIT: 3/26/2024: They did finally answer me and got this working. EDIT: 4/11/2024 - My Pop3/Imap emails have been down since last night. I hope that I have not lost any emails. I really thought these guys had something good going here but now I'm not so sure. I'm close to asking for a refund and moving on. Update: 4/16/2024 - They did mitigate the issue and emails seem to be working well again. It took close to 24 hours but I'm guessing they didn't catch the issue at night. Probably a one-man or small-team operation, which isn't all bad. I am going to update my review to 4 stars. The service they offer is good for the price. If they had better support I would consider 5 stars.

Tech tool for tech people, by tech people We have been using the service for several years now. The setup is easy and powerful, and the price is very low. We have encountered several bugs, sometimes quite annoying. Support has not always been responsive, but they are human and they understand our issues and always find a solution. Great value for the price, and having customized documentation adds a very nice touch to the usage. Go ForwardEmail!

No hand holding, but great help. This is an excellent service. It does require you to know a bit about what you're doing (I wouldn't recommend it for novices), but for the techies out there, it's pretty much perfect. I've had a great experience getting support, but as a fellow dev, I use the right forum (as instructed on the website), and try to include the details I would need to debug the situation myself. Worth it.