Eleras Automotive Group

1708 S 5th St, 63303, Saint Charles, United States
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4.60
Based on 20 Reviews

5

90.00%

4

0.00%

3

0.00%

2

0.00%

1

10.00%
About Eleras Automotive Group

Eleras Group provides coverage through some of the best administrators in the protection plan industry. The administrators that we offer are all A+ rated with the Better Business Bureau and have almost 30 years of experience. We are giving you the protection that you deserve. The Eleras Group will provide you with the right investment to save you thousands on your vehicle. At Eleras Group we strive to provide exceptional customer service and customer satisfaction. We work directly with our administrators and have developed a personal relationship with them. Any questions or concerns directed from our clientele are handled professionally and efficiently with your best interest in mind.

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Howard Flynn
GB

Today I called for a service to be… Today I called for a service to be cancelled and was greeted by a customer service member by the name of Patrick. He was understanding and helpful at the same time by understanding my concern. So much so he worked out a great deal and adjustment that I was extremely grateful for. So coodos to Patrick today and thanks for the awesome service.

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Lorr
GB

I wasn't seeing my monthly payment… I wasn't seeing my monthly payment withdrawal on my bank statements. I was concerned something was wrong. A quick call to Alexandra confirmed the payment drafts were happening and my account was current. She was pleasant and quickly resolved my concern.

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Tommy Munford
GB

Katie is one of those that are rare in… Katie is one of those that are rare in customer service. She a joy to talk too. She did a wonderful job of explaining my policy to me. She is top notch in my book. And me being a veteran would have given her a challenge coin, in military themes means she did an outstanding job. Thank you your support of veterans

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D Wilson
GB

My man david was extremely helpful and… My man david was extremely helpful and kind, he helped my situation super quick and also left me feeling extremely grateful that i got to speak with him. Truly a blessing, shoutout to you guys for having such an amazing employee!

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Anatalio Morales Jr
GB

Please give Donnie - Legendary Service Award Please give Donnie, Customer Service, a Legendary Representative Rating! He was a gentleman who worked w/ me step by stem for a long period of time to accomplished my need. He gave me the lowest cost possible and I promised him that if I change my heart, I would call him to renew! Donnie God Bless you, Anatalio Morales

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