Horrible customer service, no product and no refund Horrible customer service. Ordered a item in May, it is still not here on July 8 and the company will not admit the item is lost or provide a refund. This company appears to be a scam or just extremely disorganized. They blame COVID, but at the same time saying they are new and to be patient. There are 1000’s of online retailers, not worth the hassle or time / energy.

Great Performance and Communication We've been working with White Shark for several years now. They've provided great performance and communication for our campaigns, and we know we can trust them to provide reliable recommendations and insights.

Monitor your account closely. Whether you are using White Shark or someone else, you want to monitor your account closely. Our experience with White Shark was adequate with the first account manager they gave us but less so with the second one. We should have been watching more closely and allowed performance to slide for too long before we acted. In the end, we came to an agreement with White Shark that rectified the situation.

A true PARTNER My company works with White Shark Media to manage our paid advertising programs. In my ~20 years of working with advertising agency partners, I can confidently say that WSM is the best partner I've ever worked with. The key word is "partner." The team at WSM is highly accessible and has worked hard to understand the nuances and complexities of our business. Our advertising program is one of our highest-performing channels, and we have White Shark Media to thank for its success. I highly recommend their services.

WhiteShark media has been a great… WhiteShark media has been a great advertising team for improving our company's online presence. They have diligently worked on our account for years. They are easy to work with and wait patiently on us when our schedules get busy.