SMS-iT

1390 Market Street, STE 200, 94102, San Francisco, United States
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4.80
Based on 20 Reviews

5

85.00%

4

10.00%

3

5.00%

2

0.00%

1

0.00%
About SMS-iT

SMS-iT CRM is a semi-sentient communication focused CRM for sales and marketing. It is an all-in-one system designed for infinite growth, providing a comprehensive suite of tools for lead acquisition, client nurturing, sales management, and client retention. It offers more than 50 sales and marketing tools, including built-in artificial intelligence, unlimited calling and texting, smart inbox with messaging channels, funnel and site builder, social media planner, appointment booking system, and much more. Additionally, SMS-iT CRM stands out with features like SIM card integration, advanced AI capabilities for messaging and marketing, an ecosystem of 30 SMS gateways, and blockchain and IoT capabilities. This platform is tailored to help businesses scale faster and save costs on their monthly software expenses. SMS-iT is semi-sentient because it can understand and interpret text inputs, make contextually relevant suggestions or responses, and learn from user interactions to improve future interactions. SMS-iT is like having an all-in-one supercharged CRM. It uses AI to handle everything from marketing and sales to messaging and calling, across multiple channels. It’s as if you combined the best features of Salesforce, GHL, Hootsuite, Hubspot and Flowtrack into a single, powerhouse platform. And this is just the beginning – once we unleash our full range of features, you’ll witness a CRM that’s truly in a league of its own.

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Nicholas Lee Quick
GB

This SMS platform is truly exceptional This SMS platform is truly exceptional. It offers a comprehensive range of features, including sending SMSes, conducting polls, utilizing QR codes, and creating fully automated campaigns. What makes it truly remarkable is the high impact of text messages - people rarely miss them, unlike social media posts, emails, or Google ads. I highly recommend this platform for its effectiveness in reaching your audience.

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BD
GB

Going places SMS-iT is a machine. It's incredible how fast it improves and I'm constantly amazed at the new features, training, and resources provided as a customer. It can get a little overwhelming if I don't pause and reach out for help - but the support is excellent and responsive so I never get lost for long. Plus the leadership is very hands-on, and there's a strong community of users to look to for ideas and help.

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Leon
GB

Twilio alternative for sending cheaper than ever This company is amazing at innovating the SMS industry. Twilio is annoying due to the high costs... Imagine if you could send SMS messages for cheaper than ever before because you're sending them from your own phone... That's where SMS-iT comes in to play. They let you use your own SIM card to send messages from, and also have lots of different ways for you to send messages, so you can communicate to your prospects by anything like email and social media too.

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Swen Halverson
GB

Support is nonexistent Support is nonexistent, I've tried several ways to get in touch with them and I get no response. I was able to buy sms credits, but they require you to contact support to be able to buy a number, not standard for SAS apps, but I would be ok with it, IF ANY of the options to contact support ACTUALLY WORKED. Now I have $25 worth of SMS credits with no way to use them! *Edit I was finally able to contact them through the email listed in this Trustpilot profile, so I've bumped my rating up to 3 stars.

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Danielle Sims
GB

Tons of Value and Opportunity I initially became a customer of their video solution that creates interactive videos and video funnels. Due to how well the video platform performs, I wanted their SMS solution and became a customer. I know it sounds cliche, but I am BLOWN AWAY by how Henry and his amazing team can pack so much value into a platform in a logical and CLEAN way. Secondly, the tools work well. I have never been a fan of all-in-one type tools, so for me this is shocking. The customer service is amazing. Although the company is fairly new there have been some miscommunication at times with their customers (growing pains). Much respect goes to them for going the extra mile for their customers by addressing their concerns while continuing to update us about the progress as they develop to make the platform even better. I look forward to sub-accounts and the team section being fully functional in order to realize the full value of this wonderful platform in my business.

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