Great Customer service and patience I received a call back from Joseph regarding an email I sent to your company. I explained to him that back in January, I had called to inform someone that my Facebook account might have been compromised. At that time, I was assured that there were no issues with my account and that advertising on my platforms was still possible. However, recently, I found myself locked out of my Facebook account for reasons unknown. When Joseph called me, he effectively defused the situation, reassured me, and patiently guided me through the necessary steps to resolve the issue. It was such a relief to have someone with such patience and expertise to assist me. I wish all your staff could provide the same level of assistance. For those of us who struggle with navigating social media, having someone like Joseph to help is invaluable. Thank you, Joseph.

Looking forward to working with Back At You. After a week of using Back At You, I needed support for the very first time. I needed assistance with an Instagram account. Yesterday, I utilized their chat support and got Allison on the other end. She was eager to schedule some time with today in order to assist. She called me on the dot and immediately began driving. She assisted me with a pleasant attitude, as well as some humor which was refreshing in the world of customer service. She helped me create my Instagram account, assisted with a few other things I simply couldn't do myself. I am now connected and am looking forward to using the service even more now that I know there are people like her for Back At You support team. Thanks Alli!

Back on Line in a Jiffy! I reached out to Back at you when I realized one of my social media platforms was not connected. We scheduled an appt promptly and Joseph Lilly was right on time and resolved the issue in a jiffy! And the postings scheduled instantly....I love the value I get from Back at You - they leverage my social media and I highly recommend them.

Joseph Lily was my Client Success Manager Joseph Lily was my Client Success Manager from Back at You and I can tell you, he wasted no time (and I mean--> in minutes) in getting me up and running when no one else could on my new platform! Time is money and having Joseph, freed up my day to move forward and make money! Grateful ! Thank you Joseph.

Always a great Experience!!! Their Customer Service team is very responsive and helpful. They care about the customer and find solutions instead of excuses, which many other companies do. Always a great experience!!!