I had a simple question as to where… I had a simple question as to where certain correspondence should be sent. This text method of communication was the most efficient way to get the answer I needed. It prevented me from waiting up to an hour on the phone with my local office.

Fast, effective answers: Worth EVERY PENNY!!! Stressing about Attacks issue right before e-filing on the deadline tax file date has left me so stressed out that at 2:45 in the morning and zero Google search results matching my problem allowed me to find the site stating I could chat with an agent about any tax questions. I figured why not and literally within 10 minutes. I was connected with an agent who I was able to chat back-and-forth with and, describe a quite complicated predicament involving early distributions and estimated tax payments for the following tax year based on assumption and I just did not understand What was going on. Barbara answered all my questions and less than 10 minutes or 20 minutes total time I’m completely enlightened and able to click that button in TurboTax to e-file and be done with it now that she helped me understand it all!!!! This has truly, truly been a life-saving experience :)

THIS guy... He took the time to thoroughly answer my question, addressing the one specific area that others had sidestepped.

I was given a web address that takes me… I was given a web address that takes me where I needed to be the only thing was I really was hoping to get help from somebody to guide me through it and get it a little quicker I thought for me money I could have got an answer from you guys since you're smarter than me LOL but thank you

FRAUDSTERS! They signed up my 89 year old father under false pretenses. He thought he was speaking with Turbo tax and they told him they could help. Took $5 from him and $55 per month. No way to cancel as we don't have a username or password. Absolute Fraud!! Be Aware!