ToastedBread
GB***THIS COMPANY HAS SOME SERIOUS ISSUES*** *****Save yourself the money and hassle. DON'T BUY FROM THEM!***** Honestly, kikkerland is good in concept... but the application is AWFUL! Products have some seriiouuusss quality control issues and THERE ARE NO RETURNS!!! Despite claiming they offer returns, there is no option to actually carry it out on your account. You have to contact them and even then, they never respond. I had a massive haul consisting of 20 items I bought from them, out of those 20 items only 5 were acceptable quality. The rest was poorly made, had defects, and other awful crap that is NOT ACCEPTABLE for a business. This sucks cause the stuff they sell is pretty cool in concept, but the actual product is crap quality. ******DO NOT BUY FROM THEM!******
Jackie Lee
GBBad and dishonest - This company should be dissolved This company should be dissolved. They have bad products and poor customer service. And from reading other reviews, the low quality spreads across numerous products. Very disappointed with this company. I purchased the Clock cross stitch kit, which is very misleading and falsely advertises a clock design that you CANNOT complete with the materials provided. There is not enough string to make the clock shown on the box and the company is well aware of it. There are also zero instructions. Customer service also refused to provide more string, and would not give info about the string brand/color to buy it myself. Just terrible. False advertisement… do NOT buy or support this company who is selling scam products and provide no support
jeroen
NLOrdered the Solar Einstein last week… Ordered the Solar Einstein last week and it arrived rather quick, but then even after leaving it for hours in the sun the moving hand stops moving after 1 minute. The thing simply doesn't functions as promised, beside that as an artist I can say that the design is quite amateuristic, the head is ok-ish but the body is designed by someone who can't draw or sculpting. The company offered to send another one without any guarantee if that one would function, it seems their products leave the factory without any end control. My judgement: a amusing concept but non quality result.
Jessica Miller
GBWorst customer service ever Worst customer service ever. Do not order their products. I placed an order through the Fancy app. A month went by, no product, no shipment notification, and no communication of any kind. I sent several messages through the app, website and tried to call. Absolutely no response. I was finally able to report them through Fancy customer service who issued me a refund. They are crooks.