I paid $999 for a 10 page website once… I paid $999 for a 10 page website once the got my money i start hearing BS I give them all the information they requested every day its a different problem and its always some one else fault not website ,no refund and they stop taking my phone call or email stay away from this company they all are crooks all the do is pass you around in the company and no one do any thing run as far away from this company

I purchase website design services and… I purchase website design services and website maintenance. After I paid, the design never materialized and, the website was never launched. Dont' have anything to do with this entity.

The team at Downtown Design Services… The team at Downtown Design Services handled everything perfectly! Kevin and Jay make sure that every little detail was taken care of in a smooth and timely manner. I highly recommend them for anything related to branding and growing my businesses presence in the area in which I was providing the services.

My experience has been terrible My experience has been terrible. Be prepared to be nickled and dimed throughout the entire process. I understand they cannot create content for you but they will not proof read any of it. Misspelled words, poor grammer and punctuation. When it was all done and the contact form didn't work it was an extra fee to fix it. Once I paid again, it still wasn't right and had to throw a tantrum to get it fixed. I will never use them again. Guess what? After paying for the following: Dedicated Hosting: Hosted on Solid State Drives (SSDs) Unlimited Storage & Bandwidth C-panel/WHM Control Panel Unlimited MySQL/Maria DB Databases Dedicated IP Unlimited Email Accounts Guaranteed Email Delivery Check Email Online With Webmail 3 Different Webmail (Web Based E-mail) Solutions Advance Email Forwarding System Customizable Spam Filters Apache Web-Server Free TLS Cert Included Unlimited FTP Accounts Free Website Transfer 24/7 Network & Server Monitoring Daily Backups Staging site Included Performance Testing Included Spam Assassin Protection Secure Shell (SSH) Access Unlimited Websites Support for Custom PHP.INI Files Website Maintenance for 10 years Now my website has a virus. Somehow that is not covered. For another $680 they will take care of it. Run, Run away from these guys.

It has been over 6 months since I have… It has been over 6 months since I have started working with Downtown Design Services, and sadly, the website is still not complete, yet I keep finding myself giving them more money. The website was launched a few weeks ago and it was done so without a payment option, a video for another company in another country, the blog content not completed yet left up in it's original format in another language. The writen content that was provided to me was full of grammar mistakes and did not make sense. I had to re-write it all and still paid the full price! I have felt for months that we were not a good match, and it wasn't anything personal, but I wanted them to stop the work and honor their "100% satisfaction garauntee" refund, so that I can find a company that I was a good fit for. The lip-service has been top notch! I was told that everything was completed except for a few things, and that I couldn't get my refund back because of this. Well, it turned out that weeks (almost a month) later, those things were NOT done and I had to remind them to do so, for the 4th time. These are things that should have been caught before submitting for review. It seems as though that they would just submit projects without looking them over. It would get so frustrating that this was the type of quality that I would receive- yet time and time again, it would happen to no end. The fact that I am writing this review saddens me, as I wanted to give them the benefit of the doubt and redeem themselves, but enough is enough. Everytime that I look at my website, they keep making changes that take away from its quality, while NOT fixing what I asked for; like adding the blog content that I paid for, but am not happy with how it is written. I have to have someone else re-write it for me, but I wanted it up so there was something besides content written in another language. Dudley has always spoken nicely to me on the phone when I would address these issues, but sadly, the follow through was poor (sorry Dudley :( ). However, I do appreciate his time and efforts over the past several months... I have given this company more than my budget has allowed (which is completely my fault), but now I am going to have to find a nother company to fix the website and the content that I have paid them to provided. I tried to cancel the Social Media and SEO package, way before they started to work on it, but I was denied. Now, I find myself in a hard spot as I do not feel comfortable continuing working with them, but the social media is still in their hands. I am hoping that there is a silver lining to all of this, and that I can get some sort of refund like they advertised all over their website and hopefully be able to write another review stating that we were able to chalk it up to not being a good fit, but we shall see... I would say that communication has been a huge set-back. English seems to be everyone's 2nd language and I had a hard time getting what I meant to be understood. Which, when you have several projects that you are working on, it can be frustrating. It was something that I have noticed from the beginning, which makes sense as to why the written content did not flow correctly. Regardless, I still should not have had to pay for something that had to be re-written. For everyone that has had great experiences with them- I am happy for you- as this process should feel awesome to see the results that bring your company to life. And I honestly hope that people keep having such experiences- this just was not mine and I have giving them since January to provide me with the quality to write a great review. Unfortunately, I am cutting my losses and will have to see what I can fix on my own. I wish the best of luck to everyone! Sincerely, Rachel